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Britam Insurance   |   Nairobi, Kenya   |   Log in or register to see the closing date

Head of Corporate Communication

  • Bachelor's degree
  • Media, communications, languages
  • Senior manager (department head)
  • Full Time
  • Permanent
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Job Summary

Responsible for spearheading management of the company’s image and reputation through strategic corporate communication, establishing and managing strategic public relations plans and play a role in protecting and enhancing the department/company’s public reputation and ensure the quality and integrity of messages presented in corporate publications.


  1. Developing and implementing internal & external communication strategies for the company aligned to the mission and business goals of Britam;
  2. Initiate and manage the PR and Communication budget with clear targets on Return On Investment;
  3. Managing PR, Communication, and reputation management for the company in potential or full crisis situations to ensure brand equity is not affected;
  4. Media liaison role, responding to enquiries from media, organizations, and the public on general and specific issues affecting the company and collaborative initiatives including publication of media releases;
  5. Researching, writing and distributing press releases to targeted media aimed at enhancing the corporate brand of the company;
  6. Proactive media engagement, including pitching stories to media to enhance the corporate reputation of the company;
  7. Preparing and supervising production of promotional videos, documentaries, photographs, films and multimedia programs;
  8. Manage content for the company’s internet and intranet platforms;
  9. Regular engagement with Britam stakeholders i.e. BU Head and Directors to source for potential information to be communicated;
  10. In liaison with Market Research and analytics Unit, identifying and commissioning relevant researches on communication;
  11. Drafting speeches, speaking notes, and backgrounders for Senior Executives;
  12. Formulating communication policies and procedures to guide the development, approval, sharing and custody of company information;
  13. Work with Britam media monitoring agencies to enable them to deliver as per their mandate;
  14. Contribute to monitoring competitor trade and activities and proposing counter activities for major threats;
  15. Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

General Information

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Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Media, communications, languages
Seniority: Senior manager (department head)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Public Relations; Stakeholder communication; Multimedia; Film and video production; Press relations; Corporate communications
Required languages: English (Spoken: fluent | Written: fluent)

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Britam Insurance

Banking, microfinance, insurance

We are a diversified financial group, listed on the Nairobi Securities Exchange, with interests across the Eastern Africa region. We offer a wide range of financial products and services in insurance, asset management, banking and property, with offices in Kenya, Uganda, Rwanda, South Sudan; and presence in Mozambique, Malawi and Tanzania, following the acquisition of Real Insurance in 2014. The product range includes: life, health and general insurance, pensions, unit trusts, investment planning, wealth management, off-shore investments, retirement planning, discretionary portfolio management, Property development and private Equity.Our Mission is to provide outstanding financial services to our customers.Our Vision is to be the most trusted financial service partner.We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

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