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Summit Recruitment &Training   |   Nairobi, Kenya   |   Log in or register to see the closing date

Head of Customer Service & Logistics

  • Bachelor's degree
  • Sales, marketing, promotion
  • Senior manager (department head)
  • Full Time
  • Permanent
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Job Summary

Head of Customer service & logistics required for this leading global producer of Calcium Carbonate. They are a worldwide distributor of Specialty Chemicals & fertilizers and are looking for an experienced Manager to be in charge of planning, logistics and customs clearance. Experience in running CS&L activities together with logistics, warehouse and customs broker sourcing and suppliers’ selection process required. The successful candidate will be based in Nairobi, MUST have at least 3 years’ management experience in a similar industry with an International company and be willing to travel within East Africa.


Responsibilities

• To secure cost effective and reliable logistics delivery of finished goods from plants to Customers including planning, transportation, warehouse, THC, stock management, vessel orders coordination, regular stock analysis, customs clearance.

• To support and participate in company business projects and saving initiatives
• Contract management (prepare, validate and sign contracts)
• ERP implementation, improvement and follow up
• To organize customs clearance procedure to get reliable scheme of all customs clearances avoiding de
• To meet QSHE requirements according to ISO standards and company policy in CS and Logistics
• To secure on time and professional Customer complaints management


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Senior manager (department head)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Conflict and complaint resolution; Customs clearance; Customer service; Logistics planning and management; Stock and inventory management
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Summit Recruitment &Training

Human resources, talent development, recruiting

Summit Recruitment & Search was established in 2009 to address the recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other African countries. We are able to advise on market trends, training requirements, prevailing salaries and offer a complete HR Solution where necessary.


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