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Jubilee Insurance KE   |   Nairobi, Kenya   |   Log in or register to see the closing date

Head of Digital

  • Bachelor's degree
  • Sales, marketing, promotion
  • Senior manager (department head)
  • Full Time
  • Permanent
Click to apply

Job Summary

The role holder will oversee and be accountable for the digital strategy, digital business and product development, digital learning and collaboration as well as digital marketing.

Applications to be sent to [email protected] quoting the Job Reference Number and Designation given above before 27th July 2018.
Only shortlisted candidates will be contacted


Digital Projects Responsibilities
1. Develop and manage a Project Delivery Team, delivering high performance and a strongly motivated team
2. Monitors overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances
3. Contributes to overall profitability of Jubilee by monitoring all areas of expenditure and reporting on performance against variations for all
digital projects
4. Work with digital product delivery team to ensure products taken to market meet sponsor and end-consumer requirements
5. Work closely with Business Services teams (as well as internal and external project partners where appropriate) to devise, develop and
deliver appropriate technologies to optimize business practices
6. Determining challenging performance targets, deadlines and KPIs which are regularly monitored and delivered, making timely interventions
to remedy any slippage in order to meet planned project outcomes
7. Ensure that any new digital innovations comply with various industry standards including Information Security, Data Protection
8. Ensure monitoring of progress against all projects is timely and accurate and enables Sponsors and stakeholders have visibility and
sufficient information to make the required decisions
9. Provide advice and support to project partners on how project evidence and information has to be presented and reported
10. Contribute to improvements On project management processes and systems
11. Encourage knowledge transfer and lessons learnt activities within the project team and key stakeholders
12. Participate in project reviews, approvals, and gating processes
Digital Marketing
1. Develop digital marketing campaign strategies and activity plans for online products through digital channels that will achieve campaign
objectives including generating leads
2. Work with Marketing team to develop Channels and Partnerships lead generation and marketing strategy and implementation plan
3. Prepare digital marketing budget and measure ROI and KPIs of digital marketing initiatives
4. Develop specific campaigns to create and maintain high levels of customer interaction
5. Manage and improve online content, considering SEO and Google Analytics
6. Conduct market and product analysis into new products and features matching product to target market to inform campaign strategy
7. Partner with Business Units to identify macro themes and trends, ensuring consistency of voice and visual identity
8. Manage the implementation, tracking and measurement of digital marketing campaigns, on time and within budget
9. Brief external agencies including creative, digital and media planning agencies to deliver campaign activity against set objectives
10. Manage agency campaign implementation and performance against agreed campaign targets

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Senior manager (department head)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Project management; Budgeting, financial planning; Brand management; Search engine optimization (SEO); Digital content development and editing (social media, blogs, etc.); Activation campaigns; Marketing
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Jubilee Insurance KE

Banking, microfinance, insuranceCompany size: 1000+ people

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.

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