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Head of ICT

Salary rangeConfidential | Contract type: Fixed term

You have 14 days left to apply for this job.

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Job Summary

Head of ICT will steer all technology functions encompassing ICT infrastructure set-up,systems security, development and implementation of ICT strategic plan and ICT policies,data back up and disaster recovery. He/she will ensure that the society adopts with thelatest ICT developments in its operations.
Qualifications, Knowledge and Skills Required
• Bachelor’s Degree in ICT, computer science, and/or another related field.
• A Master’s degree in ICT or related field will be an added advantage.
• Minimum 8 years of working experience and at least 5 years in a similar role interms of scale and complexity, in a financial institution: Banks, microfinance, orSacco institution.
• ITIL foundation level certification
• MCSA /MCSE/ CCNA certification
• Project management certification
• Knowledge and experience in Windows 2012/2019 SQL server
• Knowledge and experience in Windows Server 2012/2019
• Oracle / Microsoft Dynamics CRM and ERP Applications proven experience.
• Knowledge of the Sacco products, services, policies and systems, to enableappreciation of the impact of the role.
• Membership with ICT Professional Body e.g. Computer Society of Kenya, ISACA,PMI


• Manage all operations of the ICT Department and ensure timely provision of ICTservices to all functions of the Society
• Oversee all technology operations including networks, computer infrastructure,Databases, Sacco core banking applications and deploy & operate them according toestablished goals
• Formulate, implement and review Sacco’s ICT policies, procedures, strategies andsystems, to support the implementation of strategies set by the Board.
• Translate business needs to determine technology requirements
• Establish appropriate management controls to oversee IT projects and systemchanges
• Prepare ICT budget and manage both capital expenditure and OPEX in line with setgoals and value for money
• Establish and maintain operational and change management procedures
• Execute departmental objectives in line with the Sacco’s strategic plan and aligningthe ICT strategy with the Society’s strategic plan
• Ensure compliance with ICT regulations and advise management on optimization ofICT resources in the Sacco.
• Manage the Sacco ICT assets to support effective implementation of the Saccoobjectives
• Maintain register of all ICT hardware, software and systems to ensure full assetmanagement and timely replacement/upgrades as required.
• Maintain security, confidentiality and integrity of the Sacco’s systems andinformation
• Formulating and implementing a prudent ICT risk management strategy.
• Ensure that all IT dynamics in use by the organization keep pace with technologicalinnovations and developments. 
• Assist, co-ordinate all systems implementation including working with ready-madeapplications and external consultation if need be.
• Coordinate and supervise IT staff, vendors, and other professionals in delivery ofSacco’s objectives
• Ensure business continuity and effective disaster management and recoveryplannin
g• Prepare and present ICT Reports to the management
• Coordinate regular maintenance and serviceability checks to ensure all ICTequipment and systems remain functional.
• Responsible for ongoing training of Sacco staff on ICT related areas to ensure staffhave adequate ICT knowledge to perform their primary functions.
• Management of IT incidences, support issues and services fulfilment.
• Conduct research and make recommendations on network products, services,protocols, and standards in support of network procurement and developmentefforts.
• Manage and ensure effectiveness of servers, including e-mail, print, and backupservers, and their associated operating systems and software. Responsible for on-siteand off-site data centers.
• Actively ensure appropriate administrative, physical and technical safeguards are inplace to protect Sacco’s information assets from internal and external threats
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virussolutions, and intrusion detection systems.
• To perform any other duty as assigned in line with the Sacco’s goals and objective

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 10 years
Required languages: English (Spoken: fluent | Written: fluent)
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United Nations Sacco Society LTD / Nairobi
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