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HEAD OF OPERATIONS-Rwanda

Kobo360
Rwanda

Salary rangeConfidential | Contract type: Permanent

You have 3 days left to apply for this job.

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Job Summary

About Kobo360
Kobo360 is a pan-African e-logistics startup that aggregates end-to-end haulage operations to help cargo owners, truck owners, drivers, and cargo recipients achieve an efficient supply chain framework. With operations in Nigeria, Togo, Ghana and Kenya, we are one of the fastest-growing logistics tech startups in Africa.
Our mission is to build the Global Logistics Operating System (GLOS) that will power trade and commerce across Africa and emerging markets. In developing an all-in-one logistics ecosystem, we leverage data and technology to enable unprecedented efficiency and cost reduction in the supply chain, providing 360-visibility while delivering products of all sizes safely, on time and in full.
We promote the values of creativity, drive and execution which are vital to Africa’s economic future.
We are building a dynamic and innovative company that is a critical element in sustaining Africa’s new-found optimism, and this will not only grow shareholder's worth but also create exponential economic expansion.
We are driven by a set of shared values. We are fast, energetic and innovative. We work diligently and collaboratively to get it right; we don’t cut corners. At Kobo360, we are execution-focused, goaloriented and hands-on; we bring these values into everything we do. We continue to fixate on building big, building for Africa.
This is an exciting time to join our team, which is made up of individuals from global logistics companies and top-ranking institutions in the world of innovation and learning

Responsibilities

Responsibilities:
The head of operations oversees trips execution from end to end:
• Acquisition of customers
• Continued and growth of allocations from customers
• Successful loading, tripping, and execution on their accounts
• Waybill collection and submission to the waybill team
• Following up on invoice payment with support of the commercial director  KPIs:
• 10X growth of demand from both existing and new customers
• 95% of trips from customers are loaded through ensuring coordinated supply
• Successful management of Operations managers who support in trip execution
• Ensuring that your Ops coordinator has input all the right data and shared with relevant teams
• That you have field officers 100% of the time there is loading at your loading locations
• 100% of waybills from your business are submitted to the waybill team
• 100% of payment requests made on time by your team
• At any one time you are aware of your trip updates
• Management of customers and transporters to ensure continued satisfaction

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourselfEducation certificate - the official certificate for your highest education

Compensation

Salary range: Confidential
Salary Negotiable


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Field Officer
Kobo360 / Kampala

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