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Head of Talent

KOKO Networks Ltd
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

The Head of Talent will play a critical role in leading the next phase of the company’s growth. As a values-driven, hands-on leader, you will set our strategy across the entire employee lifecycle and serve as a key advisor to our senior leadership team for all people-related initiatives and issues. KOKO aims to be an employer of choice for the world’s best and brightest, and you will play a central role in building our internal processes and external brand to make this vision a reality as our company grows.


  1. Lead the talent team to deliver a world-class employee experience from talent acquisition, onboarding, performance management, labour relations, learning and development
  2. Develop human resources vision, strategic plan, and roadmaps
  3. Build, refine, and maintain human resource policies, systems, and processes
  4. Develop, improve, and implement corporate compensation and benefits strategy
  5. Iterate on our approach to talent development and retention, including leading performance reviews and succession planning
  6. Identify and implement initiatives to support business growth and ensure strong employee engagement across diverse geographies and cultures
  7. Ensure our company values and performance culture remain central as we scale
  8. Manage departmental budget and support other department heads to achieve talent-related targets on budget and on time

Expectations & Requirements:
  1. University degree required; Master’s degree a plus
  2. 8-10+ years experience, with demonstrated track record of success in management and leadership roles
  3. 3-5+ years experience in an international human resources management role
  4. Previous experience with recruiting, training, leadership development, employee relations, HR operations, coaching, and/or labour relations
  5. Proficiency with MS Office tools and HR-related software platforms
  6. Unquestionable ethical standards and integrity
  7. Courage to embrace change and challenge the status quo
  8. Exceptional interpersonal skills, including confidence with negotiation and mediation
  9. Comfort working effectively across multiple countries and cultures
  10. Proactive, self-starter with a willingness to roll up your sleeves and go the extra mile
  11. Demonstrated aptitude for project management, including ability to balance priorities, clarify stakeholder requirements, lead cross-functional efforts, pay keen attention to detail, and generally keep deliverables on schedule
  12. Strong preference for previous experience at fast-paced, growth-stage companies

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 10 years
Required skills: Organizational reforms and change management; Human resources information systems; Skill and competence mapping; Talent management and planning; Employee evaluations; Mentoring and coaching; Compensation and benefits; Conflict management and resolution; Employee relations and consultations; Selection and assessment of applicants
Required languages: English (Spoken: fluent | Written: fluent)
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