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Hospital Relations Manager

Salary rangeConfidential | Contract type: Permanent

You have 3 days left to apply for this job.

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Job Summary

  • To monitor and evaluate performance of Hospitals/Clinics in service delivery
  • Propose innovative and cost-effective mechanisms of service delivery in line with hospital relations management.
  • Design and implement integral strategies to effectively address hospital and clients concerns.
  • Effectively manage the hospital list
  • Support strategies to identify and prevent possible fraudulent cases from clients and hospitals.
  • Develop regular comprehensive reports as may be required by Management, the General Manager and or the Managing Director
Academic Qualifications
  • A bachelor’s degree and a Postgraduate or Masters degree in Management or in any related field to the key roles of this job specified above are a MUST. Candidates who apply without showing they have this requirement will not be shortlisted.


1. Manage the Hospital list by exploring the most cost effective ways of maintaining hospitals, expanding or reducing the list when necessary, manage pricelists with support from medical doctors among other options.
2. Hospital Stakeholder Relations Management including but not limited to regular scheduled and intermittent Hospital visits/ spot checks, initiating meetings for negotiations among other effective stakeholder management interventions.
3. Conduct planned claims audit by detecting and managing hospital and client’s fraud related cases in the Health insurance sector with support from the Finance and Medical team members at IML.
4. Spearhead efforts to ensure timely hospital payments as well as financial and medical reconciliations are effectively made for each hospital with support from Finance and Medical Services team members.

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)
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