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Danish Refugee Council   |   Uganda   |   Log in or register to see the closing date

Human Resource and Administration Manager

  • Post-graduate education
  • Human resources
  • Manager (team leader)
  • Full Time
  • Temporary

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Job Summary

The HR and Administration Manager will offer overall support and direction in Human Resources and Administration function for Uganda and Tanzania country operations. He/She will ensure the policies and standards are applied consistently in all the country offices. This role has a country focus and ensures compliance to DRC procedures and guidelines within the two country operations. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

The position will work in close cooperation with the Regional HR and Administration Manager for East Africa & Yemen.


Human Resources Management


  1. Lead and manage the Human Resources team (including people planning, performance, well-being and development).
  2. Provide technical support, advice and capacity build the Human Resources team.
  3. Advise and assist managers in Human Resources related issues and concerns.
Recruitment, development and people planning

  1. Drive and support recruitment and selection activities ensuring compliance with recruitment process.
  2. Work with senior management team and senior staff on new staff retention strategies and initiatives.
  3. Ensure proper on-boarding process.
  4. Ensure oversight and consistency in position titles and grades, across all field locations.
Performance, well-being and compensations & benefits

  1. Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is well kept.
  2. Implement the DRC performance management system including developing the capacity of managers to implement effective performance management.
  3. Link performance reviews to staff development, assess training needs and develop robust training programme.
  4. Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
  5. Lead people well-being initiatives.
  6. Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments.
Human Resources Policies and Support

  1. Maintain and update Staff Human Resources Handbooks as necessary.
  2. Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
  3. Work closely with HQ to share information and provide support as required.
Compliance & Capacity Building:

  1. Ensure that all DRC offices in both countries comply with necessary national, DRC and donor regulations.
  2. Conduct regular visits to field offices to ensure compliance to HR policies & procedures.
  3. Provide capacity building support to HR staff & Admin. staff at field offices.
  4. Support line managers in field locations to manage employee relations.
  5. Ensure oversight of relevant lists (e.g. leave, R&R) in coordination with managers and field sites.
  6. Monitor contract end dates and proactively liaise with managers regarding extension or end of contract.
  7. Coordinate the staff exit process.
  8. Ensure oversight of management of visas, entry permits, alien registration and work permits.
  9. Ensure oversight of internal and international travel.
  10. Ensure timely updating and renewal of organization registration certificates.
  11. Maintain and safeguard DRC records. Develop and manage a logical file system for DRC’s contracts, with a database containing the essential information for DRC service providers and consultants towards an effective internal management and administration.
  12. Liaison with local institutions, authorities and ministries in all matters related to administration and relevant to DRC operations in the country.
  13. Responsible for proper functioning of all offices and DRC guesthouses and equipment. Ensure that insurance for the premises and equipment is updated at all times.
  14. Management of an effective central mailing system in all Country Offices.
  15. Ensure legal compliance country regulations and laws in respect to NGOs Act and labor laws.
  16. Coordinate and ensure quality and timely corporate reporting in HR/Administration department.
Technical Line Management Responsibilities

  1. Provide technical guidance and support to other HR and Administration staff who report to a different Manager.
  2. Advise on and promote understanding and application of DRC policies, procedures and principles.
  3. Raise with management non-compliance issues relating to HR/Administration.
  4. When relevant, drives development of policies and standards in region or country and/or localizes global policies to regional or country level.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Uganda
Area of work: Human resources
Seniority: Manager (team leader)

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 5 years
Required skills: Human resource and personnel development; Organize and manage recruitment campaigns; Compliance; Policy drafting and development; Talent management and planning; Compensation and benefits
Required languages: English (Spoken: fluent | Written: fluent)

Danish Refugee Council

Non-profit, social workCompany size: 1000+ people

DRC has been operating in Kenya since 2005, where we assist refugees and displacement-affected communities by implementing protection and livelihoods activities that increase their self-reliance and expand opportunities for a dignified life. DRC works in Dadaab and Kakuma refugee camps, as well as in Nairobi and Mombasa to assist urban-based refugees.

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