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ICT Officer

United Women Sacco

Nairobi, Kenya

Salary range: Confidential | Contract type: Permanent

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Job Summary

POSITION REQUIREMENTS

Bachelor’s degree in Computer Science or Information Technology from a recognized University
Minimum of 5 years professional experience in a similar position
Highly familiar with a wide variety of IT security, network engineering and operating system software
Integrity
Good problem-solving skills
Leadership, organizational and communication skills

Responsibilities

SYSTEMS AND STAFF SUPPORT

Perform day-to-day IT tasks including staff support, IT systems setup and installation, systems management, and maintenance.
Manage the Sacco network infrastructure and ensure that the machines, servers, network, and powers systems are running efficiently.
Manage Sacco electronic communication systems including Email, Internet, and website. When necessary, liaise with internet service providers to resolve internet connectivity issues.
Update the Sacco website accordingly.
Maintain an up to date Inventory of the Sacco IT Equipment and recommend equipment replacements where necessary based on the policies and need.
Provides technical advice on new technologies that are appropriate in enhancing the Sacco’s service delivery.

NETWORK & DATA SECURITY

Ensure that high standards of integrity, availability and confidentiality of all Sacco data, information, networks, systems, and other IT resources are maintained.
Perform daily system monitoring, review and address system & application logs, document and report any security incidences to the Sacco management.
Ensure that all machines and systems are up to date with the current anti-virus software. Install software, OS and firmware updates and security patches when available.
Ensure that the Sacco website highly available and the SSL certificate is up to date. Ensure members portal is always functional and secure.
Conduct regular system audits. Prepare, and share regular reports with Sacco management.

DISASTER MITIGATION AND BUSINESS CONTINUITY

Develop, manage, and communicate a disaster mitigation and recovery plan that will ensure good data recovery in case of system failure/malfunction to ensure business continuity.
Ensure all Sacco data is backed up daily and accurately following the backup plan. Conduct regular tests for the backup.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)

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