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ICT Technical Advisor

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Role: To provide strategic advice, guidance and direction on technology initiatives of the Bank, in an era where digitalization and virtual channels have become a bedrock of service delivery and ensure that a world-class, Best Business Practice and proven frameworks are aligned, designed and implemented to facilitate and deliver the Bank’s Strategic Business Plan Goals and Objectives.
Education and Professional Qualifications:
  • Postgraduate qualification in Computer Science, ICT, Computer Applications, Business IT, Engineering, Business Administration, Mathematics, Statistics, or related field from a recognized university.
  • Certifications in Applications Systems Design, Relational Database Management Systems, ICT Infrastructure Design, Network Information, and Security, Project Management, etc. with at least 5 Years’ experience from the date of certification.


  • Monitor and evaluate the progress towards implementation of the IT Systems Strategic and Operational Plans in support of meeting current and future Information, Communication and Technology needs for the Bank, while ensuring alignment and integration of IT with the overall Business Strategic Plan, Vision, Mission and Values of the Bank to deliver reliable, efficient, secure and cost-effective service delivery to both internal and customers within agreed timeframe and budget.
  • Review Bank’s ICT infrastructure acquisition and maintenance proposals for conformance to recommended practices and effectiveness of delivery of the Bank’s Strategic Business Plan. Oversee the development of a master purchase and/or lease agreements for scalable and cost-effective ICT hardware, software, maintenance and communications network services.
  • Advise General Manager Business Technology on sourcing, evaluation, selection, testing, implementation and maintenance of information technology systems, ensuring that appropriate investment in strategic and operational systems. Advise in liaison with General Manager Business Technology negotiations in the procurement of ICT assets and services where EXCO and/or Board Approval is required.
  • Facilitate in conjunction with the General Manager Risk Management, the identification of Information and Technology Risks (platforms and application systems), their assessment and management in line with relevant frameworks and in compliance to ICT Policy.
  • Attend all Business Technology Division meetings and ICT Committee meetings of the Board.
  • Advise the General Manager Business Technology on the following ICT Strategic Goals and Objectives:
Sustainable Business Growth:
• System stabilization and growing beyond our core into relevant ecosystems.
• Update or Replacement Components of the Core Operating System.
Achievement of high levels of customer satisfaction:
• Enhanced customer centrism and orientation.
• Ensure systems and network availability meet Service Level Agreements requirements across all platforms.
Operational Excellence:
• Automation of various Divisional Systems.
  • Advice and support General Manager Business Technology in preparations of the Board Papers that recommend through EXCO to the Board, approval of any major changes in information management and data governance framework and systems including those relating to compliance with the regulators and any analogous legislation, any information technology strategies, priorities and/or structures implemented throughout the Bank and its strategic partners where applicable.
  • Facilitate and ensure that appropriate business continuity and disaster recovery plans are in place relating to information technology and are regularly tested as per Bank’s ICT Policy and regulators prudent guidelines.
  • Advise General Manager Business Technology on the building and implementation of a high performing culture of leadership, mentorship to nurture and inspire young Business Technology teams, establish sustainability, enhance team skills on a continuous basis through peering and other strategies and manage staff attrition.
  • Facilitate the Implementation and Maintenance of Mission-Critical ICT Infrastructure to facilitate operationalization, stabilization, consistency and uptime of the Core Banking Application System and Business Applications that impact on efficient and cost-effective delivery of services to the esteemed internal and external customers of the Bank.
  • Review and monitor the on-going appropriateness and relevance of the Bank’s ICT policy for the allocation of resources required to deliver both the short-term and long-term information technology strategies to address business strategic plan to add value for all stakeholders of Centenary Bank.

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 10 years
Required languages: English (Spoken: fluent | Written: fluent)
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