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Information System Service Delivery

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Reporting to the Information System Manager, the holder of the position will be expected to glorify God by planning effective ICT end-user experience by providing prompt support and training to end users and to ensure availability and reliability of end-user applications to facilitate business operations and dissemination of information for fast decision making and enhancement of the implementation of the AIC Kijabe Hospital’s vision, mission and values.
  • Bachelor’s degree in IT or Computer Science.
  • A minimum of 3 year’s relevant experience in a fast-paced set up.
  • Must have systems/network administration, or any other ICT certifications
  • Understanding of LAN/WLAN, TCP/IP, VPN, DHCP, DNS, Active Directory and Internet connectivity technologies.
  • Working Knowledge in systems analysis & design, RDMS especially Microsoft SQL, ERP & general backend & front business application support.
  • Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
  • Should have strong analytical skills and be result oriented.
  • Must have management and Leadership skills.
  • Should be an effective communicator especially when dealing with end-users.
  • Should demonstrate ability to identify and respond to risk areas within the department.
  • Must be a born again and committed Christian with evidence of maturity in faith.
  • Must be an honest person full of integrity in their personal conduct and handling of job responsibilities.
  • Must have ability to plan, organize, implement and evaluate assigned goals.
  • Must be capable of functioning effectively both as a team player and a team leader.
  • Should have effective people management and conflict resolution skills.


Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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