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Information Technology Officer

Salary rangeConfidential | Contract type: Permanent

You have 17 days left to apply for this job.

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Job Summary

Requirements for Appointment
For direct appointment to this grade a candidate must have a B. Sc in Information Technologywith a minimum of 2 years’ experience.
Knowledge of:
 Understanding of Windows Operating System and management.
 Command of MacOS, iOS and iPad OS configuration.
 Hardware troubleshooting skills
 Good command of networking including VLANS, WiFi systems, structured cabling,cable termination.
 Good understanding of Microsoft Office suite.
 Good understanding of Google Gsuite administration.

Responsibilities

Key Tasks
 Deputize the ICT Manager as needed.
 Take on new areas of responsibility in consultation with ICT Officer and Head of ICTas they may develop.
 Troubleshoot Internet, network and WiFi related issues as and when they occur.
 To handle daily IT related technical support issues, escalating more complex issues tothe ICT Officer.
 Catalogue and deploy IT equipment and offer support and training for the same wherenecessary or required.
 Catalogue decommissioned IT equipment for disposal.
 To deploy and manage mobile devices and the distribution of their apps.
 Coordinate with external service providers for the support and maintenance of ICTinfrastructure.
 To assist ICT Officer in support and maintenance of the company data centres.
 Assist in preparation of internal and external publications eg Adverts, programs,certificates.
 Monitor ICT Stock resource levels and order the same with ICT Officer approval.
 Update and upload content to the company website.
 Assist ICT Officer in administration of company management system
 Assist and train staff where necessary in use of the various IT systems.
 Ensure ICT policies are followed.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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