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Integration & Operational Lead

Sunbird Group
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Working with all the Sunbird Group service lines, to provide a structured, organised approach transferring opportunities from service line development and client wins to operational status through effective mobilization and integration.

Responsibilities

  • Support during transition until transfer to normal operational control has been satisfied.
  • To act as the customer advocate and ensure the promotion of awareness of customer requirements throughout the organization.
  • To identify & collate data required to produce analytical data trends, and effective reports, ensuring all relevant parties are aware and able to understand the data being reported.
  • To co-ordinate continual improvement programs of the Mobilisation and integration Management Practices and customer satisfaction/experience, ensuring LEAN principles are applied and deliver best practice operations within the Sunbird community and client locations.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Project management; Reporting; Compliance; Property management; Training program planning; Data analysis
Required languages: English (Spoken: fluent | Written: fluent)
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