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GreenLight Planet   |   Uganda   |   Log in or register to see the closing date

IT Associate

  • Bachelor's degree
  • Information technology, software development, data
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

Our client wishes to invite applicants for the above role.Strong capabilities in the following products, platforms and areas of expertise.

Microsoft Windows Server Platforms (2003, 2008, 2012)
Cisco Switches and Routers and wireless devices
Microsoft 32/64-bit Window Platforms (Windows 7/8/10)
Office applications’/IP Networking, DNS, DHCP, VPN, WAN; Remote Access and Network Security, Microsoft SQL Server


• Provide technical support in the use of personal computer hardware, software, and specialized mainframe technology or operate a multi- platform, complex computer environment or monitor the production scheduling, execution, and successful completion of production jobs;

• Set up and configure desktop computers, peripherals and accounts assigning security level, Install software and repair hardware and peripherals
• Troubleshoot, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) test personal computers and peripherals on a network to diagnose, hardware versus software problems and escalate corrective procedures to other technical resources as appropriate
• Perform routine security checks on the system; Install repairs and remove wire and cable lines.
• Troubleshoot and resolve the issues with the helpdesk people, troubleshoot internet connection on the laptops and Monitor the internet with SIP.
• Configure laptop with forgotten password (Format and install software’s and printer) and update Windows.
• Configure new machines i3 and i5. (install MS Office, skype, adobe reader, flash player, java, update windows defender and create a restore point) Diagnose the printer on the scanning part.
• Prepare monthly IT report as per pre-determined parameters
• Undertaking IT projects as instructed by the IT management

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Uganda
Area of work: Information technology, software development, data
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: System and network security; Installing new software; User management and administration; IT support; Troubleshooting
Required languages: English (Spoken: fluent | Written: fluent)

GreenLight Planet

Energy, utilities, environmentCompany size: 20-50 people

Greenlight Planet is a for profit social business that develops and manufactures honest, reliable solar products designed to help people living off the electric grid.