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IT Officer

Carolina For Kibera
Nairobi, Kenya

Salary rangeConfidential | Contract type: Temporary

You have 2 days left to apply for this job.

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Job Summary

  • Bachelor’s Degree in Information Technology or equivalent.
  • Minimum 2 years of experience in a similar position.
  • Proficiency in network infrastructure design, topology, configuration, and troubleshooting,
  • Proficiency in Microsoft Office Suite.
  • Proficiency in internet connections and protocols.
  • Proficiency in desktop applications, software & Hardware troubleshooting.
  • Proficiency in security camera systems including preparation, monitoring, equipment, etc.
  • Certification in IT is
Competencies:
  • Strong sense of responsibility and accurate with high organizational skills.
  • Honesty and integrity and able to cope with stressful situations.
  • Manages time effectively as well as flexible and available to work over-time when needed.
  • Must possess the ability to learn with speed and ease.
  • Great Interpersonal skills

Responsibilities

  • Installs maintains and troubleshoots network environment including devices, network ports, Switches, Patch Panels, and Patch cords.
  • Installs and configures computer hardware operating systems and applications.
  • Provides orientation and guidance to users on how to operate new software and computer equipment.
  • Organizes and schedules upgrades and maintenance without deterring others from completing their work.
  • Maintains records/logs of repairs and fixes and maintenance schedule.
  • Responsible of the security system in the premises (surveillance, alarm, fire, etc.).
  • Liaising with local internet and telephone service providers, Solves user problems such as computer and printer difficulties, software problems, email, communication tools etc.
  • Maintains hardware and software for employees and site offices.
  • Ensures that CFK computers, IT equipment and software are fully operational, and staff is able to utilize them properly at all times,
  • Ensures software is updated and appropriate in response to CFK needs.
  • Monitors network and services, and diagnose problems,
  • Works with the Operations Department on planning the annual IT budget for the office.
  • Receives IT equipment and supply orders, verify brand and quantity, and store in the IT storage room,
  • Offers daily support for desktop, software and hardware for all users.
  • Supports learning at CFK’s IT training Centre.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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