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IT Technical Support Internship in Abuja, Nigeria

Salary rangeConfidential | Contract type: Temporary

You have 2 days left to apply for this job.

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Job Summary

The IT Technical Support track has four areas which are:
Azure Fundamental, Azure Administrator, Azure Developer and Office 365.
1. Azure Fundamental
• Understand Cloud Concepts
• Understand Core Microsoft 365 Services and Concepts
• Understand Security, Compliance, Privacy and Trust in Microsoft 365
• Understand Microsoft 365 Pricing and Support
2. Azure Administrator
• Manage Azure Subscriptions and Resources
• Manage Identities
• Deploy and Manage Virtual Machines (VMs)
• Implement and Manage Storage
• Configure and Manage Virtual Networks
3. Azure Developer
• Develop Azure Infrastructure as a Service Computer Solution
• Develop Azure Platform as a Service Compute Solutions
• Develop for Azure Storage
• Implement Azure Security
• Monitor, Troubleshoot and Optimize Solutions
• Connect to and Consume Azure Services and Third-party services
4. Office 365
• Design and Implement Microsoft 365 Services
• Manage User Identity and Roles
• Manage Access and Authentication
• Plan Office 365 Workloads and Applications
• Implement Modern Device Services
• Implement Microsoft 365 Security and Threat Management
• Manage Microsoft 365 Governance and Compliance
Do not apply if:
- You are not a Nigerian citizen
- You have not completed your degree
- You have not completed your National Service
- You are employed

World-Class Skills is about Microsoft's plans to develop a self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness. Microsoft, in partnership with the host organization, offer you a unique opportunity to kick start your career.
The Interns4Afrika internship program will provide you with a real-world work experience and new skills while working for a leading technology organization on the African continent.
A Technical intern must have:
• Computer science/ IT Qualification
• Networking skills
• Graphic Design Skills
• Web Development Skills
• Previous experience in a variety of server & Desktop based operating system
• the ability to assess and solve issues in a high-pressure environment
• the ability to multitask without sacrificing attention to details
• the ability to work effectively with other groups and teams
• the ability to come up to speed on new project areas
• the passion for technology


Main tasks and duties:
• Keeping log of connectivity usage, Liaising with Network Providers, Updating web contents
• Participating in Technical Readiness and Completing Technical Readiness Assessment activities
• Providing technical support as assigned by Team Leads on deployment Engagements
• Preparation of assigned Technical and Project Documentation
• Attaining the MCSE (Microsoft Certified Solutions Expert) certification at the minimum
• Provide technical support for the organization staff and this includes website and device maintenance
• Help customers discover, buy, use, and love the solution
• Acquire an Office 365 expertise
• Perform functional analysis, timeline analysis, detail trade studies
• Analyse and translate customer requirements into hardware and software specifications
• Solve complex problems quickly and effectively

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: one month
Required languages: English (Spoken: fluent | Written: fluent)
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