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Junior Social Media Community Engagement Specialist

eProd Solutions
Nairobi, Kenya

Salary rangeConfidential | Contract type: Fixed term

You have 10 days left to apply for this job.

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Job Summary

About Us
eProd is a proven and affordable solution that is designed to handle large numbers of suppliers. It enables you to respond to the requirements of your demanding markets and to address the management challenges that aggregators and food processors experience while sourcing from large numbers of small scale suppliers.
Job brief
We are looking for a driven and ambitious Junior Social Media Specialist to attract and interact with targeted virtual communities and networks users.
What does a Social Media Specialist do?
The goal is to gradually achieve superior customer engagement and intimacy, website and other media traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.
Social media specialists should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. You are responsible for joining relevant conversations on behalf of the brand and “soft selling” the product by providing support to current and prospective customers.


  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
  • Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of the company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales, etc) to manage reputation, identify key players, and coordinate actions

  • Proven working experience in social media marketing or as a Digital Media Specialist
  • Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO, and SEO
  • Knowledge of online marketing and a good understanding of major marketing channels

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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Finance and Admin Officer
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