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Loan Officer

Salary rangeConfidential | Contract type: Permanent

You have 5 days left to apply for this job.

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Job Summary

Headquartered in European Union, Mogo Finance operates in 17 countries globally. We offer car purchase and logbook loans with the most customer-centric borrowing process. We have branches in Nairobi, Mombasa and Nakuru, and we are looking for talented and motivated individuals to join our growing team.


  • Proactively work with leads to achieve loan issuance targets
  • Process customer loan applications, ensuring quick loan disbursements
  • Work closely with independent sales agents to generate more leads
  • Work on individual sales through referrals and other sources
  • Follow-up with clients who have already visited Mogo branch to finalize loans
  • Take clients through the various Mogo products and terms (car financing and logbook loans)
  • Collect and process all necessary documents
  • Conduct proper KYC and fraud prevention
  • Enter customer information into Mogo IT system
  • Remain customer’s point of contact for all questions

  • At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution
  • Fluent in English and Swahili
  • A relevant diploma or University degree
  • Knowledge of logbook or consumer loan business is desired
  • Excellent computer skills
  • Excellent communication and collaboration skills
  • Loyalty and integrity
We offer
  • Competitive salary and monthly performance bonus
  • Friendly and dynamic work environment
  • Great opportunity to participate in building up business
  • No bureaucracy
  • Support from a professional international team
  • Opportunity for personal development

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourselfEducation certificate - the official certificate for your highest education
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