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Kenya Revenue Authority (KRA)   |   Nairobi, Kenya   |   Log in or register to see the closing date

Manager – Alternative Dispute Resolution (ADR)

  • Bachelor's degree
  • Legal
  • Manager (team leader)
  • Full Time
  • Permanent
Click to apply

Job Summary


  1. Strong administrative, managerial and leadership skills;
  2. Excellent decision making skills and capabilities;
  3. Excellent planning, organizational and analytical skills;
  4. Resilient, focused and results oriented;
  5. Excellent oral and written communication; presentation and interpersonal skills;
  6. Motivated, dynamic and dedicated team player;
  7. Ability to build and maintain strong relationships

Application Procedure:
Qualified candidates interested in any of the positions indicated should complete the Personal History Form(PHF) to be found on the KRA Website, www.kra.go.ke. This should be submitted together with a detailed andupdated CV in a sealed envelope. The job reference number should appear on the PHF and the envelope. To apply, fill in the form in this link http://www.revenue.go.ke/index.php/careers/kra-vacancy-ad-07032018


  1. To ensure compliance with SLA’s;
  2. Participate in case review forums to determine suitability of tax disputes for ADR;
  1. Participate in development of Comprehensive Information Packs (CIP) for facilitators;
  2. Participate in the implementation of Dispute Management and Alternative Dispute Resolution (ADR) initiatives;
  3. Develop and managing an effective feedback mechanism for tracking ADR initiatives;
  4. Co-ordinate and manage tax disputes;
  5. Participating and coming up with strategies for stakeholder engagement (both internal and external);
  6. Preparing/review policy briefs and reports;
  7. Preparing strategic and operational reports for the division;
  8. Overseeing performance of Staff under his supervision;
  9. Participate in sensitization of stakeholders on ADR strategies employed by KRA;
  10. Maintain databases for disputes handled at ADR and 2 other reports;
  11. Monitoring of general performance targets for the Division;
  12. Assist in the Administration, monitoring and compliance function of the division

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Legal
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Compliance; Operative management; Policy drafting and development; Project implementation; Dispute resolution and arbitration
Required languages: English (Spoken: fluent | Written: fluent)

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Kenya Revenue Authority (KRA)

GovernmentalCompany size: 500-1000 people

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance.

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