About the Company;
We are a fast-growing leisure travel company located in Nairobi.
We are looking for a versatile and highly organized Administrative Assistant to perform administrative duties for travel consultants and management. In this role, you will support travel consultants in performing their duties and meeting client needs.
Our Ideal candidate would need to have the following key attributes:
● Diploma or Degree in tourism and hospitality.
● At least 1 year of relevant experience.
● Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
● Advanced typing, note-taking, recordkeeping, and organizational skills.
● Ability to manage internal and external correspondence.
● Working knowledge of printers, copiers, scanners, and fax machines.
● Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
● Excellent written and verbal communication skills. Keen attention to details
● Exceptional interpersonal skills.
● Visa processing and verification of visa and air ticket details.
● Act as a point of contact for suppliers and partners.
● Preparing hotel booking vouchers on behalf of clients.
● Verifying that supplier invoices match booking vouchers and client requirements.
● Scheduling transfers and liaising with logistics providers.
● Monitoring the company email and responding if required
● Prepare communication (letters, presentations, reports) on behalf of the manager.
● Maintaining the office systems, including data management and filing and retrieval as well as records of client contacts.
● Devise and maintain office systems, including data management and filing.
● Submit and reconcile expense reports.
● Assist with client bookings and handle inquiries.
● Screen phone calls, enquiries and requests, and handle them appropriately.
● Conduct or prepare any research that the manager may require.
● Assist in organizing both company and external events.
● Take notes and write minutes during meetings.
