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Stanbic Bank   |   Uganda   |   Log in or register to see the closing date

Officer, Capability Development, Agency Banking

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Experienced (senior worker)
  • Full Time
  • Permanent
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Job Summary

To continuously equip agents, agents, agent’s staff and bank staff with the knowledge and skills required to manage agency banking operations effectively and in compliance with bank standards and regulatory requirements.


  1. Develop and update the agent banking training manual for agents and staff as required
  2. Identify agent and staff skill and knowledge gaps, and develop training content and plans to close these gaps
  3. Build and maintain capability by continuously training agents, agent’s staff and bank staff
  4. Develop e-learning and simulations and drive completion by agents, agent’s staff and bank staff.
  5. Evaluate effectiveness of training and take action to improve effectiveness
  6. Provide reports detailing the training carried out, outcomes achieved, expenditure and impact on agent, agent’s staff and bank staff performance

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Uganda
Area of work: Accounting, finance, banking, insurance
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Channel and vendor management; Reporting; Operative planning; Training requirements analysis; Training program planning
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply