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International Organization for Migration   |   Kakuma, Kenya   |   Log in or register to see the closing date

Operations Assistant, Data Processing

  • Bachelor's degree
  • Project, program management
  • Experienced (senior worker)
  • Full Time
  • Temporary
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Job Summary

Under the overall supervision of the Head of Operations, Africa and direct supervision of the Senior Operations Assistant, Movements Coordinator, the incumbent will be responsible for executing and coordinating data entry for resettlement operations in the Data Entry sub-unit to ensure timely departures/movements of the refugees and migrants to their destination in compliance with the required procedures


  • Collaborate with and advise camp based operations on the exit process for camp based beneficiaries. Ensure that the departure of beneficiaries occurs in a timely fashion, with follow up and regular liaison with relevant counterparts.
  • Coordinate the issuance and timely dispatch of travel documents with the movements sub-unit, from booking notifications to logistical assistance, with exit processes as needed and directed within sub-unit SOPs.
  • Prepare all travel ready documentation for transfer to airport operations in collaboration and coordination with movements sub-unit. Ensure travel bag has all necessary documentation to depart the country.
  • Suggest and improve the SOPs of the unit in coordination with the supervisor and staff. Innovate and create solutions to common problems of the sub-unit.
  • Prepare reports as requested on receipt of documentation, to time of service delivery and advise supervisors on possible issues which need attention and suggest corrective actions. Report specifically on any problems encountered like denials of exit permits, reasons and solutions.
  • In close coordination with the sub-unit supervisor, work on data mining in order to ensure that Mimosa is up-to-date, accurate and maintains the integrity of the resettlement program.
  • Observe and report on fraudulent activities with particular attention to the segregation of duties between units and sub-units.
  • In line with IOM Kenya SOPs, work on inputting all migrant movements from camp to capital and ensure that the movement of migrants is recorded in Mimosa including but not exclusive to repatriation, resettlement and labour migration.
  • Provide guidance and on the job training to new/junior staff.
  • Perform any other duties as assigned

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Kakuma
Area of work: Project, program management
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Reporting; Operative planning; File management and data back-up; Logistics planning and management; Data collection; Training delivery
Required languages: English (Spoken: fluent | Written: fluent)Swahili (Spoken: fluent | Written: fluent),

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International Organization for Migration

Non-profit, social work

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 162 member states, a further 9 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

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