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Operations associate - Nairobi

Salary rangeConfidential | Contract type: Permanent

You have 37 days left to apply for this job.

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Job Summary

  • A Bachelor’s or greater degree in International Relations, International Development, Non-Profit Management, Social Sciences, or similar
  • Passionate about humanitarian action and international development
  • 1-3 years experience in non-profit, non-governmental organizations and international systems
  • Familiarity with GSuite
  • Quick learning and adoption of new systems, softwares and processes
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • A good sense of humour and willingness to learn


  • Lead logistical set-up for physical office space in Nairobi
  • Assist with regional recruitment by supporting the Senior Talent Manager and Global HR Associate in position advertising, scheduling and conducting interviews, and other support as needed
  • Support the onboarding processes for new hires, including training and documentation as well as managing adaptations of global HOT practices for regional context
  • Act as HR liaison between the East Africa Hub and HQ, working with the Hub Director to keep HQ informed of HR-related updates and needs
  • Lead asset management system for Hub, including entry, maintenance, audit and training of other staff
  • Support analysis and development of processes for Operations, and adaptation for Hub regional office
  • Lead new vendor identification, procurement and onboarding
  • Research and advising on new systems and processes for operations, HR and finance
  • Support gender, diversity & inclusivity initiatives
  • Train Hub/regional staff on new organizational processes and systems and manage adaptations for regional context
  • Support creation and dissemination of printed and promotional materials for regional Hub
  • Support new business development through proposals and other fundraising initiatives
  • Support planning and running of annual international HOT Summit & other events support as necessary
  • Support travel management & bookings for conferences, staff meetings, etc.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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