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Operations & Logistics Manager

Salary rangeConfidential | Contract type: Permanent

You have 15 days left to apply for this job.

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Job Summary

A courier company is looking for an experienced Operations Manager in the logistics industry, to lead their team. He/she will be responsible for overseeing the smooth operation of courier work and identifying areas of potential operational improvements. Additionally, he/she will be required to handle some bookkeeping responsibilities. The ideal candidate must have at least 5 years’ experience as an operations manager and proven experience managing warehousing and logistics operations.
  • Must have a bachelor’s degree in Business or related field.
  • Minimum of 5 years as an Operations Manager in the logistics industry.
  • Strong knowledge of logistics management for efficient service delivery.
  • Experience handling basic bookkeeping.
  • Relevant Health and Safety knowledge.
  • Able to motivate, organise and encourage individual and team performance to ensure targets are met or exceeded.
  • Leads by example and efficiently deals with all people management issues.
  • Excellent planning and organisational skills, strong attention to detail and ability to meet deadlines.
  • Numerate, analytical and IT literate with excellent written and verbal communication skills.
  • Confident and highly competent in liaising with customers, suppliers and couriers.
  • Excellent human relations skills to be able to work effectively with all members of the team.


  • Optimize all processes with a focus on continuous improvement
  • Manage individual and team performance, identifying and addressing staff development needs
  • Ensure appropriate manning levels and core competencies are in line with business needs
  • Plan the production and despatch of goods in a cost-effective and timely manner
  • Effectively plan to warehouse to optimize space availability, ensuring safe storage
  • Follow relevant KPI’s and implement a process of measurement, review, and reporting
  • Drive efficiencies and cost-down initiatives with key suppliers
  • Negotiate and maintain relationships with couriers and freight forwarders
  • Manage and maintain legal requirements regarding health and safety at all time

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)
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