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Summit Recruitment &Training   |   Mombasa, Kenya   |   Log in or register to see the closing date

Operations Manager

  • Bachelor's degree
  • Manufacturing, operations, quality
  • Manager (team leader)
  • Full Time
  • Permanent
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Job Summary

Our client, is a growing establishment based in the Coast region with multiple units and is looking to recruit an Operations Manager who will be in-charge of managing the company. The ideal candidate MUST have management experience in restaurant management. He/she MUST also have project management skills.


  1. Operations– Assists in the creation and implementation of all SOP’s, ensure that the properties operate within set budgets – 30% food cost and 40% beverage cost, develop operational procedures for units, maintain and implements standards of quality in all food and beverage service operation & Ensures that the restaurants operate efficiently and effectively within the operational guidelines.
  2. Human Resource & Recruitment- Hires, schedules, supervise, train and coordinate the work of all Food & Beverage (F&B) personnel, Perform on-the-job training and orientation of new recruits, ensures adherence to all local, and national laws and regulations, ensures all safety and security systems and procedures are followed to ensure health and safety of employees and guests.
  3. Business Development– Develops initiatives to build sales, profitability and guest counts.
  4. Customer Service- Ensuring customer satisfaction, attentive service and repeat business.
  5. Stock Management – Ensures controls are in place to safeguard inventory and minimise costs, loss and theft.
  6. Finance & Budget– Manages finances such as budget, payroll and purchasing
  7. Maintenance– Responsible for the physical/aesthetic maintenance/improvement of the restaurants, cafe and conference spaces, Adheres to all Health Department regulations.
  8. Events Management- Liaising with management to carry out all necessary events planning procedures for conferencing or on-site events and communicates directly with restaurant managers/outlet managers and Head Chef’s for planning purposes.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Mombasa
Area of work: Manufacturing, operations, quality
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Budgeting, financial planning; Organize and manage recruitment campaigns; Customer service; Business development; Operative management; Stock and inventory management; Event management; Restaurant management
Required languages: English (Spoken: fluent | Written: fluent)

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Summit Recruitment &Training

Human resources, talent development, recruiting

Summit Recruitment & Search was established in 2009 to address the recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other African countries. We are able to advise on market trends, training requirements, prevailing salaries and offer a complete HR Solution where necessary.

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