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Operations Officer – Support General Manager: Sales

Dry Associates LTD
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 13 days left to apply for this job.

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Job Summary

Who we are?
Dry Associates Investment Bank is an established investment firm, operating in Nairobi for over 25 years. We have wide-ranging expertise in the fund management and investment banking space, with a focus on debt origination/placement and private client management
Why us?
As an independently owned, family business with an open-door policy, where all employees are part of our larger family there are real opportunities for personal growth and career development at Dry Associates. This is not a corporate or multinational firm where employees are pigeon-holed, and upward mobility is often limited. We are looking for individuals with ambition and an interest in one of the many aspects of investment banking/fund management – we know that you will grow with us too!
The role.
Our Sales Department is the core of the business and as such, a supporting role for the General Manager of Sales is a key role. We are currently sourcing for an Operations Officer to support the GM: Sales in day-to-day operations, a role that will contribute to the sustainable growth and expansion of our Sales Department. A brief outline of the role and expectations is detailed below


Administration of Private Client Accounts
  • Keep marketing materials up to date and prep required marketing materials for GM: Sales
    in advance of external meetings on an ad-hoc basis
  • Emailing and couriering contract notes, invoices, and other documents as the case may be
  • Updating checklists for purposes of a more robust internal client management and to improve GM’s efficiency in managing heavy client loads including:
  1. Email database maintenance
  2. Addresses database maintenance
  3. Current/alternate client phone database
  4. Tax status’ for tax-exempt clients
  • Prepping prior year income & tax deduction spreadsheets/transaction histories to assist clients in filing their annual tax returns
  • Client forms processing, including copying across data from Account Opening Forms and
  • Change Forms to internal administration systems (DAL Pro & BRIMS) and ensuring external administration systems are similarly updated including NSE-CDSC and Franklin Templeton
  • Maintenance of Unit Trust Redemption Form file, to allow for quick client execution
  • Transcribing client instructions from recorded audio calls
  • In-charge of sending Private Client monthly statements (email & hardcopy)
  • Prefilling Templeton Account Opening Forms for existing clients and following up to ensure supporting documents are in good order
  • Preparing the buy/sell/switch forms for Templeton processing
  • Preparing an internal quarterly management fees list and invoicing Private Wealth Clients
  • Ensuring fees are deducted from client interest payments in a timely fashion and so as to ensure good cashflow for the business, through liaison with the Operations Department
  • Maintenance of client fee payment records of what is outstanding and liaising with
  • Accounting Department to ensure their records are reflective
  • Taking into consideration special client requests for delaying payment or concessional pricing arrangements offered by the GM: Sales
Bond/NSE Trading/FX-Cash Management
  • Assisting/ liaising between Operations Team & GM: Sales in execution of bond trades between clients & external parties/proprietary account
  • Assisting/liaising between Equity Trader & GM: Sales in execution of equity trades on the
  • Nairobi Stock Exchange for clients
  • Negotiate FX Deals on behalf of clients under the direct instruction of the GM: Sales
  • Maintenance in tracking client cash balances and aiding the GM: Sales in efficiently managing idle client cash balances
  • Client Instruction Generation/Document Maintenance:
  • Preparation of Transaction Advices through DAL Forms/DAL Pro
  • Collect signatures on all Transaction Advices
  • Execution of verbal/written transaction instructions from GM
  • Regular liaison with the Operations Department to ensure transactional flow and optimum turnaround times for client transactions
Filing, Documentation & Packaging:
  • Maintaining clear, legible documentation and filing system to ensure ease of hardcopy reference to historical and current client documents
  • Ensure all files maintain up to date information
  • Ensuring correctness of documents and mailing address whilst dispatching packages
  • Maintaining clients’ files as well as maintaining separate files for Withholding taxes.
  • Maintaining several spreadsheets for documentation follow up for ease for reference.
  • Receive and perform relevant QA for accuracy in all incoming paperwork
  • Batching documents to distribute to clients electronically and physically via the Logistics team, with a focus on efficiency an order of importance
Monthly routine duties
  • Prep of monthly maturities list – manually cross-check for the elimination of errors
  • Prep monthly list of all coupons due to each – manually cross-check to eliminate errors o
  • Preparing supporting documentation for monthly/ad-hoc client valuations
  • Preparing monthly valuations and upon specific client request
  • Manually proofing all valuations for the elimination of errors

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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