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Kenya Orient Insurance Ltd   |   Nairobi, Kenya   |   Log in or register to see the closing date


  • Bachelor's degree
  • Sales, marketing, promotion
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

Responsible for risk assessment & pricing of risks proposed for insurance, coordinating the execution of underwriting policy, monitoring exposures, monitoring performance of the portfolio, and relationship management in order to achieve Profitable Growth of the Portfolio.


• Superior technical knowledge and experience in underwriting retail business
• Strong combination of interpersonal, analytical, strategic and decision-making skills.
• Assist the AGM of Underwriting during the Business Planning Rounds by making recommendations on the establishment of risk management strategies and the financial plan and related targets
• Support the development of a high performing relationship management team to deliver results, including via mentoring of junior staff
• Strong deal execution skills – ability to quickly grasp the commercial aspects of the transaction, strong communication and negotiation skills, and an appreciation and familiarity of the processes required to execute deals
• Build and maintain relationships with a range of stakeholders, including the ability to understand different stakeholder’s motivations and the ability to influence and persuade
• Apply sound decision-making to underwrite business that contributes to a profitable portfolio.
• Drive Agency channel results with a strong focus on agency relationships
• Review, evaluate and price moderately complex business by applying sound underwriting judgment and adhering to company policy and Industry Regulatory Framework
• Underwrite moderately complex insurance risks in accordance with the business plan and the personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business, managing production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring contribution to the business plan and objectives
• Ensure review and analysis of the portfolio to identify progress toward business objectives
• Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency
• Contribute to recording and measurement of insurance risks to ensure accuracy and good practice
• Understand and comply with any reinsurance requirements to minimize risk and to deliver business plan objectives
• Foster strong partnerships with customers by informing on new products and programs, communicating opportunities for continuous improvement and clarifying and explaining underwriting decisions to ensure understanding of corporate underwriting goals and objectives
• Training of Independent Agents
• Develop, negotiate and ensure sign up of Service Level Agreements with channel partners and ensure consistent compliance by all parties
• Ensure clients are constantly updated on claims process and progress
• Liaise with other departmental team leaders to facilitate compliance with inter-departmental service level agreements for the channel.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Market research, intelligence; Business development; Sales performance tracking and reporting; Underwriting business; Marketing
Required languages: English (Spoken: fluent | Written: fluent)

Kenya Orient Insurance Ltd

Banking, microfinance, insuranceCompany size: 100-500 people

Our roots can be traced back over 32 years. The company having been incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. The current company was formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry. We truly believe in people and that insurance is one of the tools that people can use to secure their financial future.A company fueled by innovation; we have changed the face of the industry by providing unique, relevant, affordable and accessible products to our customers. We have been “dubbed” the home of many firsts having launched products such as; Safari Bima; a 24hr accident cover, Motor Pack; the first and only Excess-Free Motor Private insurance, Orient Mobile; the only standalone mobile insurance product in Kenya and Orient Home; The only home insurance with free rescue services in Kenya. These successes have solidified our position in the market propelling us forward as a Ksh 2 Billion company. We pride ourselves in serving top corporate, government organizations’, financial institutions, intermediaries and direct clients. We are therefore dedicated to giving excellent services to our customers. We have resolved to enhance our customer’s experience by fostering an open and close relationship with them and offering relevant services that enhance their quality of life. We create innovative products and services that provide real value to our customers and are committed to paying all payable claims/your claims on time. As Kenya Orient we promise to offer the best service, and in doing so we have put in place measures to ensure that the customer receives the finest. We have been rewarded in this regard in becoming the 3rd out of the 40+ Insurance companies in Kenya to receive ISO certification 9001:2008. We not only promise, we endeavor to do what we promise.