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Process Modelers

Equity Bank Kenya
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 1 days left to apply for this job.

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Job Summary

The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures manuals and stakeholders.

  • Expertise in Business process management
  • Excellent Leadership and interpersonal skills: Relationship management
  • Experience and understanding of Process modeling
  • Analytical thinking and judgment
  • Strong business communication and Presentation skills
  • Effective planner and ability to prioritize workloads


  • Manage and maintain/update the Group operations procedures manuals and processes after BPI deliver the same to business
  • Receive process flows from the BPI team and convert the same to procedure manual
  • Expertise in Business process management
  • Working with all stakeholders during development and update of procedure manual
  • Creating the training packs and quick reference guides for the procedures
  • Will be responsible for the development and delivery of procedure manuals relating to  Digital operations
  • Will ensure that the procedure manuals are aligned to meet the short- and long-term business objectives.
  • Will participate in escalating matters related to development Group operations procedures to relevant stakeholders.
  • Organize and document all Group operations procedures manuals
  • Ensure full compliance with all values policies and procedures of the company  at all time

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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