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Penda Health   |   Nairobi, Kenya   |   Log in or register to see the closing date

Product Implementation Officer

  • Diploma, Associate's degree
  • Sales, marketing, promotion
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

Penda’s product is an outstanding patient experience from beginning to end. The product team works to understand what makes up a great patient experience, and helps our MC’s to deliver that consistently. The implementation assistant will work closely with MC’s to implement product improvements in the branches.

• Help us know what a great Penda patient experience looks like!
• Work with our outstanding MC teams at all of our branches
• Mentorship from senior Penda leaders in product management

Role Highlights
• Reports directly to the Product Management Supervisor
• Strong ability to influence the strategic direction of a fast-growing healthcare company
• Our culture is really unique, you’ll love it.


• Most importantly: Make Penda a great place to work for all!

• Prioritize product improvements
• Help MCs maximize in utilizing EMR and being perfect in using the system.
• Observe best practices and pitfalls in MC workflows
• Train and encourage MC teams to improve delivery of core Penda product.
• Be ready for anything – Product team is new and growing and projects may evolve rapidly
• Be a great teammate and go above and beyond

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Experienced (senior worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 2 years
Required skills: Product knowledge; Project management; Office tools: Word, Excel, Outlook; Training delivery; Product development
Required languages: English (Spoken: fluent | Written: fluent)

Penda Health

Health care, medicalCompany size: 100-500 people

Penda Health operates a chain of outpatient Medical Centres that offer the highest quality outpatient care for the whole family and unbelievable patient experiences at surprisingly affordable costs. Open since 2012, we now operate multiple Medical Centres across Nairobi, and we aim to be operating 50+ Medical Centres across Nairobi by 2020.