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Product Manager - New Product Innovation

Sunculture
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 33 days left to apply for this job.

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Job Summary

Does This Sound Like You?
  • 3-5 years of experience in Human-centered design (HCD), a design and management framework that develops solutions to problems by involving the human perspective in all steps of the problem-solving process
  • You have a proven track record of shipping high-impact products, preferably in a combined hardware and software business
  • Bachelors degree in electrical or mechanical engineering, product design, business, or other relevant fields; Masters degree preferred
  • Experience conducting quantitative and qualitative customer research, both in the form of surveys and in-person interviews
  • Experience working in sub-Saharan Africa preferred
  • Able to fluently communicate in English; Swahili is a plus
  • Comfortable with ambiguity in a fast-evolving environment, and able to plan, be organized, and meet deadlines
  • Hands-on, detail-oriented, and with strong execution skills
  • Good communication skills and should ensure information communicated is clear and timely
  • Independent thinker able to thrive and make decisions in a fast-paced dynamic environment with little direction
  • Organized and an expert in time management
  • High integrity values with discretion in using budgetary allocation for the department
  • A proven ability to work with minimal supervision
  • Proactive, collaborative, organized, and curious problem solver with a “can-do” attitude

Responsibilities

Key Responsibilities
New Product Innovation              
  • Develop an NPI strategy in line with overall company strategy and oversee the implementation of the strategy/documentation of processes
  • Act as the new product integration expert ensuring all applicable codes, standards, and design principles are considered during the product innovation cycle
  • Build a team capable of testing products and generating quantitative performance data (e.g. pump head/flow); 
  • Perform lab tests to generate quantitative performance data and interview customers for qualitative data; 
  • Schedule and ensure field trials of all new products in all core regions where SunCulture is present; 
  • Manage all new product prototype testing with early adopters/product pilot farmers in collaboration with the VP of Engineering
  • Analyze competitor products to identify product design and engineering opportunities that will enable performance improvements; 
  • Carry out post-launch support activities such as testing, monitoring, reporting, and assisting in escalation and resolution of customer issues.
  • Iterate on product improvements throughout new product pilots to reduce cost and increase system performance/usability ahead of commercial launch;
Leadership
  • Build, inform and act as an ambassador for a culture of human-centered product design
  • Scale-up, mentor, and coach a highly efficient and hands-on product design team
  • Train cross-functional teams on all new products to ensure the quality control, sales, installation, and maintenance teams are knowledgeable on all new products
  • Manage the performance of the team in line with agreed upon quarterly KPIs

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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