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Production Manager / Furniture & Decor

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 12 days left to apply for this job.

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Job Summary

Lynk is a startup that builds technology to connect blue-collar workers in Kenya - from carpenters to cleaners - to jobs. Our suite of products seeks to satisfy a breadth of consumer needs, which provide multiple channels to increase incomes for workers in our system:
  • Lynk B2C: A marketplace product enabling customers to request services or order ready-to-buy services in over 50 categories from cleaners, to masseuses, to plumbers, and tailors.
  • Lynk Projects: A turnkey construction firm, providing design and management services in fitout and construction projects, delivered by Pros on the Lynk platform
  • Lynk for Business: Maintenance, facilities management, and project management services for business clients delivered by Lynk Pros
Lynk is consistently regarded is one of the most exciting and socially impactful start-ups in Africa:
(2018) Africa regional winner of the MIT Inclusive Innovation Challenge for global technology solutions that improve livelihoods
(2018) Selected into the prestigious MIT 2018 SOLVER class of solutions that are changing the world, in the subcategory of “work of the future”
(2018) Named one of East Africa’s top 10 startups to watch by I-Dev international
(2017) Grand winner of the Ford Foundation and the Global Center for Youth Employment Ideathon for initiatives that can bring disruptive change to youth employment
(2017) Selected to the inaugural XL Africa fellowship put on by the World Bank for high potential startups in Africa
A bit about the role:
The Production Manager is responsible for ensuring that the company’s Furniture & Decor department delivers quality products to our household and business clients. S/he is responsible for managing all back-of-house activities related but not limited to setting up and maintaining technical processes for the production team, managing our production facility, working with our procurement team to ensure our production facility is well stocked, and upskilling a pool of high-quality professionals. In addition to managing the day-to-day operations of the Lynk Workshop (production facility), the Production Manager sets the strategy for how our production facility operates and also informs the production process for distributed furniture jobs (those delivered by workers outside of our production facility). As the technical and strategic lead for furniture production at Lynk, the Production Manager holds the vision behind our incubation program that trains, upskills, and graduates carpenters, upholsterers and metalworks into a distributed model. As such s/he is also responsible for setting standards and approaches for recruitment, vetting, training, and structuring the graduation process.
A bit about you:
You are an experienced carpenter with relevant experience managing a workshop/production facility. You’re passionate about working with local artisans and are able to transfer your knowledge of craftsmanship, workshop management, and production to upcoming entrepreneurs. No challenge is too big -- you dream big and have an appetite for growth. You’ve worked in dynamic environments and have the ability to adapt, pivot, and creatively stretch resources. You are firm, fair, and have a get-it-done approach to how you work, train, and strategize.
Successful candidates will have all or most of these qualifications
  • Accreditation from NITA in carpentry and joinery
  • 7 years + experience in furniture making and joinery
  • Prior experience managing a workshop or in production facilities management
  • Ability to identify problems and implement preventative strategies to minimize risk
  • Demonstrated ability to manage a large team
  • Extreme attention to detail
  • Great communication
  • Experience in the Kenyan furniture market or an emerging market


Production Strategy
  • Providing guidance and inputs on the growth and development of Furniture production at Lynk
  • Developing KPIs for the department and ensuring that they are delivered
  • Constantly developing, improving and revising Furniture production processes in adherence to the Lynk’s growth plans
Production & Workshop Management
  • Establishing and revising SOPs / best practices for back of house operations
  • Manage the production team (workshop supervisor and technical trainer) to ensure that all production processes are adhered to (e.g. technical drawings, photography, health and safety measures) and ensure the workshop is full stocked and inventory is regularly managed and maintained
  • Identifying methods to increase and maximize worker productivity e.g. KANBAN system and adherence to other production guidelines
  • Ensuring all furniture produced is quality reviewed and controlled through oversight and guidance
  • Collaborate with the procurement team to identify high-quality suppliers for wood, Harvard foam, materials etc, and provide strategic guidance on improvements in supply chain
  • Managing Lynk’s design and engineering team to ascertain that all items are accurately specified in accordance to technical standard conventions
Pro Development & Growth Management
  • Co-develop on-the-job training methodologies to upskill Furniture Pros through our incubation program including establishing benchmarks for workers to transition into distributed workers
  • Deliver and oversee technical training delivered
  • Regularly assess worker performance against our incubation curriculum
  • Establish incentive structures to increase worker productivity and performance
Core- Collaboration:
The Production Manager will work closely with the Furniture Business Manager who is responsible for identifying and managing high-value clients and businesses and informing how furniture items are listed on Lynk’s catalog, in addition to steering and guiding the strategy for Lynk’s Furniture customer service team. The Business Manager will be a thought partner that supports and collaborates with you on product strategy and provides guidance and inputs on how to align sales and growth activities with production processes and management.

Job Requirements

Required education: Vocational school
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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