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Public Information Officer, P4

United Nations
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

This position is located in the OCHA Regional Office for Southern and Eastern Africa (ROSEA), based in Nairobi, Kenya. The Public Information Officer will serve as the Head of the Communications and Information Management Unit and reports to the Deputy Head of ROSEA.This position will require regular surge deployments within and potentially outside the region. Candidates are expected to be available and willing to surge for up to three months at a time.


Manages the Communications and Information Management Unit to produce high-quality reporting, analysis and products, by establishing and maintaining reporting system within the regional office; oversees drafting and distribution of regular reports and products on the humanitarian situation in the region; ensures flow of information and analysis of developments in the region, including tracking trends and sharing reports with HQ, and key partners.
•Takes the lead in strategy, planning, development and implementation of large, complex communications campaigns (e.g. global advocacy initiatives, regional public information programmes) and joint communications strategies in humanitarian contexts, leading common media and communications efforts, including common messaging and chairing a humanitarian communications group. Identifies sources and seeks funding and other assistance for major campaigns.
•Provides advice and expertise to managers and senior officers, and guidance to other public information and information management staff, on a range of public affairs issues, methods, and approaches; on key media developments and appropriate approaches for media engagement to raise awareness of humanitarian needs and advocate timely and coordinated response; anticipates and resolves communications/public relations issues/problems.
•Develops strategic partnerships with key constituencies to elicit support for and maximize impact of humanitarian advocacy objectives; serves as a key liaison to governmental bodies, national groups, private sector organizations, educational organizations, international organizations, on matters related to public information, communication, campaigns, advocacy, data and information management etc.
•Prepares or oversees preparation of a diverse range of information and communications products in support of priority humanitarian initiatives. Drafts high-quality material for OCHA products, the media (e.g. press releases, OpEds etc), periodicals, reports and books and edits and quality controls drafts prepared by junior officers. Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN and the broader humanitarian community.
•Represents the institution in meetings and conferences; fulfils speaking engagements and makes presentations to groups on humanitarian activities and advocate issues of concern; organizes media coverage and arranges or conducts briefings, interviews; organizes seminars, lectures, conferences, media trips, public events on major issues and events concerning the organization.
•Builds information networks; plans and oversees maintenance of publicly accessible information materials and data on humanitarian issues and joint activities of the humanitarian community; plans and develops strategic outreach activities. Manages publications programme; produces materials for print/electronic/voice/visual and social media outreach.
•Leads day-to-day management of the Communications and Information Management Unit and regional communications and information management operations to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results.
•Coordinates and directs a team of public information and information management staff and mentors and supervises the work of junior officers within the Unit.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)
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