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Regional Humanitarian Information and Communications Coordinator

Salary rangeConfidential | Contract type: Permanent

You have 10 days left to apply for this job.

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Job Summary

The Regional Humanitarian Information and Communications Coordinator’s role is to manage and deliver vital information and communication products covering the drought/emergency responses across East and Southern Africa with a special focus on the Horn of Africa drought response, EVD/Ebola, South and Sudan to enable timely sharing of targeted information with key stakeholders; potential donors, media, fundraising colleagues, Save the Children Members and staff across Save the Children International.
The role will coordinate outputs such as communications packs, multi-media products, key messages, situation update/reports, dashboards, briefings, fact sheets and other information and communications documents for internal and external stakeholders. This role should ensure sustained visibility of responses and constantly evolving dynamics across the movement, highlighting the needs of children.


Education to BSc/BA level in a relevant subject or equivalent field experience
  • Proven experience of developing and managing the production of communications materials for INGOs or other similar organisations in emergencies and in humanitarian crises for a minimum of 5 years.
  • Can produce accurate, clear and consistent information and communication outputs relating to both programme support and humanitarian situation – including key messages, Q&A’s and factsheets, case studies, press releases, media statements, briefs amongst others
  • Evidence of excellent English verbal and written communication skills for a wide range of different audiences including donors, journalists and the ‘general public’. Ability to strategically target a wide range of audiences is essential.
  • Deep understanding of the East and Southern Africa context as well as Central Africa, specifically the countries in the Horn of Africa, and South Sudan and Uganda, including Congo and particularly relating to international NGO work
  • Excellent relationship building skills in order to work across all Country Offices and various Members
  • The ability to support the communications team in high-pressure situations, with changing deadlines and priorities, and in a complex humanitarian situation;
  • Understanding of how to manage strategic media engagement in politically sensitive environments essential.
  • Experience in leading information and communication flows between emergency responses and a variety of internal and external stakeholders;
  • Proven ability to work with communities and partners to gather case studies, testimonies and information on the humanitarian situation and on programmes.
  • Excellent IT skills, especially in Microsoft Word, technical aptitude in MS Office.
  • Excellent understanding of communication and information needs across fundraising, media and campaigning activities, as well donor and member requirements and standards;
  • Experience in capacity building and managing humanitarian communications teams;
  • Ability to maintain confidentiality and discretion. Politically and culturally sensitive with qualities of patience, tact and diplomacy;
  • An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support;
Ability to fact check, proofread, edit and draft materials;

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)
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