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Sidian Bank   |   Nairobi, Kenya   |   Log in or register to see the closing date

Relationship Manager - Enterprise Banking

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Manager (team leader)
  • Full Time
  • Permanent
Click to apply

Job Summary

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality.
It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.

Qualification

  1. Bachelor’s degree in a business-related field.
  2. At least Eight (8) years’ experience in Business / Commercial Banking relationship management of which five (5) must be in management level.
  3. Good knowledge of the bank's products, services, procedures and policies, especially KYC & Anti-Money Laundering procedures.
  4. Formal training in relationship management. Credit / lending knowledge is an added advantage.
  5. Experience in a sales /customer service environment will be an added advantage.
  6. Strong negotiation, persuasion & presentation skills.
  7. Good interpersonal & communication skills (oral & written).
  8. Customer oriented & team player.
  9. Demonstrate high integrity and ethical standards.


Responsibilities

  1. Provide advice on promoting, selling and structuring a wide and diverse range of financial solutions customised to best meet the financial needs of Large Commercial customers.
  2. Develop a target market database of clients in the bank’s desired industries/sectors, have well defined call objectives and drive a robust calling program that will generate sales and business for the bank.
  3. Mine and analyse customer data to identify and plan for expansion and/or additional business opportunities.
  4. Provide an efficient central advisory / information / query handling service point for the portfolio.
  5. Perform a proactive liaison role between customers, back office service operations and credit functions.
  6. Interact frequently and closely with all clients to analyse needs, assist clients to better understand their financial requirements and tailor creative products to meet individual customer segment needs.
  7. Accurately and efficiently process customer mandates/documentation requirements for financial facilities.
  8. Explain and structure / customise credit loan facility options, parameters and qualifying criteria.
  9. Work closely with Credit Analysts, Credit Managers and Head - Enterprise Banking, to initiate business deal proposals for new facilities or facility modifications that require the assessment of credit or other risks, and motivate the deal with insightful information regarding business strengths and vulnerabilities.
  10. Notify customer promptly regarding the approval / decline of credit loan facilities and explore suitable alternative solutions in the event of declines from Credit Department.
  11. Monitor referrals daily to ensure that client facilities are managed within the parameters set by Credit Department and exercise discretion regarding account conduct based on a close knowledge and understanding of client activities.
  12. Proactively identify potential problem accounts and formulate appropriate risk mitigating strategies.
  13. Manage a team of Relationship Managers to ensure that work standards and quality work output targets are set, achieved and maintained.


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Accounting, finance, banking, insurance
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Reporting; Office administration, management; Quality management; Risk analysis; Customer relations; Marketing
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Sidian Bank

Banking, microfinance, insurance

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.


Other Jobs at Sidian Bank

Relationship Manager - Corporate Banking
Relationship Manager - Institutional Banking
Relationship Manager - Trade Finance
Relationship Manager, Insurance Premium Financing - Enterprise Banking