Job verified by Fuzu

Recours Four Kenya Consultants Limited   |   Kisumu, Kenya   |   Log in or register to see the closing date

Relationship Manager

  • Bachelor's degree
  • Customer support, client care
  • Manager (team leader)
  • Full Time
  • Permanent
Click to apply

Job Summary

The Human Bank. We are committed to help you further your career within Standard Chartered. To help you with your career development, you can find help and support on The Bridge. If you feel you are ready to take the next step, this role might be the next step on your career journey.


Responsibilities

  1. New clients approaching bank via Mobile/ Web
  2. New clients approaching bank (other channels)
  3. Acquiring Business Clients from BC alliances
  4. Actively engaging during the first 3 months (New Client on boarding )
  5. Supporting the client on any client-initiated needs
  6. Reaching out pro-actively to lower value businesses (if diverted by other channels)
  7. Proactively reaching out to high value Business Clients (if diverted by other channels)
  8. Delivering on transactions, service requests, Mobile/ Web training
  9. Proactively engaging with the “High Potential Businesses” (if diverted by other channels)


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Kisumu
Area of work: Customer support, client care
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Phone support; Customer service; Business development; Customer relations; Consumer sales (B2C)
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply