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M-KOPA SOLAR   |   Nairobi, Kenya   |   Log in or register to see the closing date

Research Manager

  • Bachelor's degree
  • Research, academy
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

M-KOPA Labs is looking for someone to lead market research
efforts on a range of product offerings. The role includes determining the
research approach, selecting the appropriate methodology, overseeing the
research team, and ensuring quality. The Research Manager works closely with
the Product and Project Managers to identify the timing and focus of research
activities and produces the final reports, which include analysis of the data
collected and sound business recommendations. The Research Manager will also
head up hiring the research team and establishing the systems and procedures
for M-KOPA Labs research activities.
The role is based at the M-KOPA offices in Nairobi, with
visits to the M-KOPA campuses in London, where the project team is located.


•Managing the research team and processes

•Building the research team from the ground up

•Determining timing and focus of research activities
•Selecting appropriate methodologies in the East African context
•Communicating with potential customers to understand and document needs and preferences
•Conducting background desk research to inform product development
•Assisting the project team in designing marketing strategies and product value propositions
•Designing research questionnaires and moderator guides
•Interpreting data, writing reports, and making actionable recommendations
Qualifications and Experience:

•Minimum 3 years experience in consulting, research, or related industry
•Bachelors or advanced degree in a relevant, research-focused discipline
•Strong analytic skills with experience in statistical modelling and analysis
•Track record of leadership or people management

•Demonstrated proficiency in Microsoft Office and SPSS
•East African national preferred

•English language proficiency required, working knowledge of Swahili preferred
•Experience in new product design or R&D preferred

General Information

Salary rangeNot specified
Additional informationNot specified
Job start date: Monday, February 13, 2017
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Research, academy
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Modelling (research); Process development; Leadership skills; Design Research; Project preparation and planning; Research planning; Research publication; Data analysis
Required languages: English (Spoken: fluent | Written: fluent)


Energy, utilities, environmentCompany size: 500-1000 people

M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 500,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power. All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments. This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets. M-KOPA has been recognized for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.

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