Guest vertical phone smallest
Why Fuzu? Join Fuzu to accelerate your professional growth, meet like-minded people and learn from the best.
Get Started

Retail Sales Representative

Sokowatch
Nairobi, Kenya

Salary range: Up to KSh35,000 | Contract type: Permanent

You have 6 days left to apply for this job.

Share this job

Job Summary

About us;
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Kenya, Tanzania, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors necessary.
Retail sales representative
Sokowatch is searching for a customer growth representative who will provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels, and profitability.
You will support customer growth by fostering the company values and purpose while providing exemplary customer experience that leads to revenue growth.
Key Skills and Competencies;
  • 2 years of experience in key account management
  • Bachelor in Sales and Marketing or Diploma in a related field
  • Good Communication skills
  • Ability to build relationships
  • Proven track record in FMCG sales
  • Excellent negotiation skills
  • Good organizational and time management skills
  • Attention to detail
  • Ability to develop in-depth knowledge about products and markets.
  • Ability to work under minimal supervision
  • Good business sense and professional manner.

Responsibilities

Key Responsibilities
  • Manage key accounts by supporting them throughout the sales process from order placement to delivery.
  • Establish, develop and maintain positive customer relationships to ensure customer retention.
  • Increase client adoption and the Average Revenue per User.
  • Upsell Sokowatch digital and financial
  • Use data to analyze the market and inform on product priorities and pricing.
  • Supply the management team with reports and data on customer needs, problems, interests, competitive activities and
    potential for new products and services.
  • Act as a strategic advisor to the customers, anticipate customer needs and negotiate for discounts for the customers.
  • Ensure general customer satisfaction in order to promote customer retention.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
Share this job

Other Jobs at Sokowatch

Senior Data Engineer
Sokowatch / Nairobi
Finance Manager Uganda
Sokowatch / Kampala

Similar Jobs

Sales Executive
Nairobi / Kibo Africa Limited
Dynamics 365 Sales Internship in Lagos, Nigeria
Custom location, / Interns4Afrika
Improve your chances with Fuzu