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CloudHop Ltd   |   Nairobi, Kenya   |   Log in or register to see the closing date

SAP Support Engineer

  • Diploma, Associate's degree
  • Information technology, software development, data
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

The job requires providing support to SAP clients for for their SAP systems. You will be required to provide support and report to the Co-CEO on the same.


  1. Providing support on daily management of the solutions
  2. Providing customization as per their requirements 
  3. Ensuring a changelog is managed 
  4. Responding on tickets for SAP and other related systems
  5. Providing weekly report of activities

General Information

Salary range: KSh100,000 - KSh180,000
Additional information: There are bonuses available on performance, salary is negotiable based on experience & attitude.
Job start date: Tuesday, May 1, 2018
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Information technology, software development, data
Seniority: Experienced (senior worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 3 years
Required skills: Customer service; System architecture; Efficiency; System administration; Enterprise Resource Planning - ERP system (use of); Database administration; Database query languages (SQL, others); Data mining; IT support; Problem solving
Required languages: English (Spoken: fluent | Written: fluent)

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CloudHop Ltd

Computers, software development and servicesCompany size: 10-20 people

CloudHop is an idea realized and actualized by its founders, Nadeem and Keval, who are driven by their passion for using technology to solve real world problems. The founders recognized a gap in the market where ICT infrastructure was more of a burden to companies rather than a solution to everyday challenges. Addressing the issues of Reliability, Flexibility, Ease of Use and Cost Savings form the foundation of CloudHop’s existence whereby cloud technology is leveraged using a unified approach involving best-of-breed applications that adhere to global best practices. We customize and configure cloud-based applications to fit customer requirements while incorporating consultancy, design, delivery, support and training. CloudHop is one of the first ICT companies in the region to provide 24/7 support backed by a comprehensive service level agreement. Since its inception in 2012, CloudHop has grown into a mature and well-respected business with over 1,000 customers and 70,000 users by integrating, managing, optimizing and customizing solutions on a turn-key basis to form a 360-degree approach. CloudHop’s success is attributed to its unconventional method of analyzing issues presented by customers and working towards a solution rather than proposing solutions without knowledge of customer requirements. Simplicity is the cornerstone of CloudHop's approach to problem-solving. A simple solution to a complex problem allows us to enable more productive work for anyone across your organization. We enable you to take the complexities that normally trickle down into business processes, and simplify them, enabling you to work from anywhere, at any time, on any device, with 99.99% uptime. We make technology simple and we make your life easier. Relax, enjoy, work!