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Senior Business Analyst

Salary rangeConfidential | Contract type: Permanent

You have 10 days left to apply for this job.

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Job Summary

This position is responsible for acting in a consultative and mentoring role to business units and project teams to identify, analyze and implement continuous process improvement and best practices for all areas of the Organization. This includes facilitating intermediate to complex process improvement efforts, data collection and analysis of information and processes that impact achievement of enterprise goals including financial, operational, compliance, and stakeholder satisfaction
Required knowledge, skills, and abilities:
• Basic to Intermediate level of technical competency in business process mapping design and modeling, as well as in process improvement methodologies and tools.
• Intermediate analytical and creative thinking skills, including the ability to apply and interpret intermediate to complex statistical analysis, competence in collecting and analyzing data, organizing materials and developing appropriate conclusions and recommendations.
• Strong interpersonal and communication skills, including oral, written, facilitation, mediation, collaboration and presentation skills, as well as the ability to communicate effectively with and influence individuals at all levels of the organization.
• Ability to work independently as well to work effectively in a team-based environment,
• Ability to effectively coach, mentor, and train individuals, as well as serve as a subject-matter-expert, on process improvement tools and techniques.
• Intermediate level of knowledge of MS Office Suite, including Word, Excel, PowerPoint and Visio.
Required education and experience:
• Bachelor’s degree in relevant field
• 3 or more years of relevant work experience in business process improvement, including process design and re-design, data analytics, and process monitoring and control, as well as the use of process improvement methodologies and tools to eliminate defects and/or waste in products and processes, improve costs, cycle time and customer satisfaction.
• Certification in Business Analysis is an added advantage


• Identifies improvement opportunities and engineers solutions.  Contributes to the development of implementation strategies, plans, control measures and success criteria.
• Conducts feasibility studies to determine applicability of project idea to strategic business need (i.e. cost-benefit analysis and business case development), as well as assists in prioritization of projects and initiatives flowing into the Process Improvement programs.
• Facilitates process improvement meetings and workshops, including business process reengineering sessions and brainstorming sessions.
• Creates value stream diagrams / process mapping to document current and future state business processes.
• Performs detailed analysis of workflows and processes, as well as researches and identifies benchmarking and best practice opportunities.
• Creates project recommendation documentation involving strategies and plans to enhance business processes and models for delivery to business units and process owners.
• Conducts and/or provides oversight of time studies and efficiency reviews.
• Provides training, mentoring, coaching and leadership to peers, project team members and organization on process improvement tools and techniques

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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