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Human Rights Watch   |   Nairobi, Kenya   |   Log in or register to see the closing date

Senior Operations Administrator

  • Bachelor's degree
  • Administrative, clerical
  • Experienced (senior worker)
  • Full Time
  • Temporary
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Job Summary


Education: A bachelor’s degree or equivalent training in finance/bookkeeping, business administration, nonprofit management, human resources, commerce or a related field is required. CPA II or CPA III is a plus.

Experience: A minimum of four to five years of operations or administrative experience, preferably in a global organization, is required. Experience in nonprofit management, human resources, finance, or IT is highly desirable.

Related Skills and Knowledge:

  • Excellent organizational, administrative, financial, and analytical skills are required.
  • Excellent oral and written communication skills in English is required, knowledge of French is highly desirable.
  • Strong computer knowledge including advanced ability with Microsoft Excel and Word is required. Knowledge of Accounting based software such as SAP, Windows Navision, and/or NetSuite is a plus.
  • Strong interpersonal skills in order to work collaboratively within HRW, as well as with external partners, are required.
  • Ability to function under pressure, prioritize competing demands with minimal supervision, and handle numerous tasks simultaneously is required.
  • Proven track record of taking initiative and problem solving is required.
  • Good judgment, discretion, and the ability to maintain confidentiality are required.
  • Demonstrated ability to work successfully with a team of talented professionals in multiple global locations is highly desirable.
  • Experience with finance and human resources databases is highly desirable.
  • Other: Applicants for this position must possess current Kenyan work authorization valid for a minimum of two years from start date.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits.

How to Apply: Please apply immediately by visiting our online job portal at and attaching a letter of interest, resume or CV, and a brief writing sample (unedited by others). No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.



  • Act as the local Finance representative and assist with the implementation of Finance policies locally;
  • Manage the bank accounts and cash flows;
  • Assist the Senior Associate Director in establishing and monitor the office budget;
  • Record all monthly financial activity into the organization’s financial system;
  • Process financial transactions including monthly payroll, bill payments, expense reimbursements and disbursements;
  • Run internal and external financial reports;
  • Process and track expenditures and revenue transactions;
  • Work with financial service vendors such as auditors, accountants and governmental tax offices;
  • Assist the Associate Director in handling issues in relation to HRW’s legal, branch and charitable status;
  • Assist with payroll for other HRW office locations in East Africa;
  • Conduct internal audits of the database periodically;
Human Resources

  • Act as the local HR representative and assist with the implementation of HR policies locally;
  • Respond to staff on general HR queries;  
  • Maintain a good understanding and working knowledge of compliance with local employment laws;
  • Assist with the recruitment, onboarding and departure of local staff, fellows, consultants and interns;
  • Administer local staff contracts, extensions, terminations, exit checklists, and translations;
  • Assist with updating the local Employee handbook with changes in local laws;
  • Administer and process local employee payroll, pensions, health benefits and insurance;
  • Liaise and assist HR staff in headquarters with legal and HR audit issues locally;
  • Liaise with local government offices, insurance and pension providers, and other HR service providers;
  • Research and assist with immigration, visas and relocation of employees;
  • Maintain a unified filing system and attendance management database;
Facilities and Administration

  • Maintain the smooth and effective functioning of the office;
  • Handle general office maintenance and facilities issues;
  • Liaise with suppliers and providers and negotiate commercial and services contracts in a cost-effective manner;
  • Oversee office moves, configuration and space sourcing;
  • Assist with travel arrangements and follow-up;
  • Answer general post, email and telephone enquiries;
  • Maintain office security and protocols and ensure office safety standards are in compliance with local regulations;
  • Follow up and liaise with NGO Board to make sure HRW is in compliance;
  • Assist with administrative operations in East Africa and work with Senior Associate Director to develop strategic plans for Operations in the region;
  • Assist with training new OAs and mentoring junior OAs;
  • Lead or coordinate Operations projects, as requested;
Information Technology
  • Liaise with IT/Helpdesk to troubleshoot computer problems and back up and update network files as necessary; and
  • Liaise with IT or local phone service and internet provider to troubleshoot phone and internet problems;
  • Assist the IT team locally with the implementation of new systems;
  • Travel occasionally, as required; and
  • Carry out other duties as necessary.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Nairobi
Area of work: Administrative, clerical
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Compliance; Office administration, management; Financial reporting; Training program planning; IT support; Employee contracts; Audit (internal)
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Human Rights Watch

Non-profit, social workCompany size: 50-100 people

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

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