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Jhpiego   |   Kitui, Kenya   |   Log in or register to see the closing date

Service Delivery Officer-Kitui

  • Diploma, Associate's degree
  • Project, program management
  • Expert (non-managerial)
  • Full Time
  • Temporary

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Job Summary

Reporting to the Senior Service Delivery Officer, the Service Delivery Officer will lead the Jhpiego team in strengthening integration of the project activities at the sub county level. The SDO will work closely with the sub county HMTs and HF teams, he/she will filter requests from the facilities / Sub county for support and help shape our minimum package of care to the sub counties under his/her jurisdiction. The SDO will support the sub county / HFs with technical assistance in setting AOP sub county priorities, the roll-out of the National Community Strategy through stakeholder sensitization, and the mobilization and institutionalization of the private sector involvement.


  1. Clinical Officer or Registered Nurse
  2. Possess strong clinical and training skills, particularly in the areas of RH- FP/MNCH.
  3. At least five (5) years of progressively work experience, particularly in the areas of RH/FP/MNCH.
  4. Experience working with MoH personnel and good knowledge of health systems and programs
  5. A demonstrated track record of providing mentorship and supervision for strengthening healthcare services; training in quality improvement approaches
  6. Critical thinking and troubleshooting skills to facilitate program implementation
  7. Excellent analytical, communication and report writing skills
  8. Computer literacy, particularly in the use of MS office.
Application Process
Interested applicants should send application & CV with 3 referees to the following email address. Indicate how your education and experience qualifies you for the position.


  1. Implementation of planned activities, continue, improve and expand RH/FP/MNCH services within the county in a manner that ensures high-quality standards and efficiency
  2.  Successful transference of mentoring and service delivery to the MoH by supporting leadership, direction and coordination, and decision-making
  3.  Ensure strong coordination and maximum integration of all activities with other partners and stakeholders
  4.  Assist with the development of work plans, liaising with Ministry of Health staff and donors regarding implementation, monitoring and evaluation of programs.
  5. Prepare budgets for all program activities and liaise with program support in the region for review and approvals of the same.
  6.  Assist the finance staff to prepare financial forms to advance/reimburse funds for on-going activities as well as reconcile payment documentation for program activities.
  7.  Order training and other materials required for implementation of program activities in coordination with the SSDO and ensure that these materials and supplies reach program activity implementation sites in a timely manner
  8. Ensure that required technical and administrative reports are submitted on time, and are completed accurately and professionally.
  9. Develop and promote partnerships and networking with relevant stakeholders including and not limited to local authorities, relevant government of Kenya ministries and NGOs. Ensure inter-sectoral collaboration at the county level.
  10. Lead the development/adoption of relevant materials to support field activities Documentation and dissemination of best practices and lessons learnt
  11.  Participate in the relevant Afya Halisi technical team meetings within the region and communicate support needs to the regional pool of technical managers

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Kitui
Area of work: Project, program management
Seniority: Expert (non-managerial)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 5 years
Required skills: Budgeting, financial planning; Project monitoring and evaluation (M&E); Reporting; Partnerships; Technical support; Training program planning; Project implementation
Required languages: English (Spoken: fluent | Written: fluent)


Non-profit, social workCompany size: 1000+ people

We are proud of our contribution to improving the health of women and children throughout the world and recognize that our leadership position in international public health is due to the excellence and dedication of our staff, both in the field and in our Baltimore headquarters.