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Service/waitstaff- Mombasa

Big Square
Mombasa, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

As a creative, flexible, fun wait staff you are required to offer service to all customers equally and without any bias whatsoever.
You should strive to ensure that we obtain optimum customer satisfaction by offering exceptional customer service.
Always conduct yourself with dignity and both with the fellow staff and with the customer.

Responsibilities

  1. Greet and seat guests and assist any luggage.
  2. Present menus  to the the guest about also tell them about unavailable items and alternate choices.
  3. Ensure tables are well set and pre-drops, such as knives and forks, serviettes and ketchup are delivered
  4. Ensure you deliver the correct food and that all items are of good standard both in terms of product and appearance.
  5. Constantly Check on guest satisfaction, clear and clean table once meals and drinks are done.

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 12 months
Required skills: Cleaning; Reporting; Customer service; Table setting; Receiving and welcoming guests; Food and beverage; Billing customers; Customer comfort and safety; Work place safety; Serving and waiting tables
Required languages: English (Spoken: fluent | Written: fluent)
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