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Floral Boutique   |   Nairobi, Kenya   |   Log in or register to see the closing date


  • Diploma, Associate's degree
  • Customer support, client care
  • Basic level (worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

We are looking for a competitive retail Shop
Assistant to help customers identify and purchase products they desire. The
goal is to provide high class customer service and to increase company’s growth
and revenue through sales maximisation.


  1. Plan, Coordinate and control the daily operation of the shop.
  2. Meet the store revenue and performance targets.
  3. Housekeeping, Merchandising and Fronting at the Shop.
  4. Shop Stock Management.
  5. Handling any Customer complaint arising at the shop.
  6. Able to use social media platforms (Twitter, Facebook & Instagram) to generate leads and sales. Experience in Social Media Marketing will be an advantage.
  7. Proficient in the use of MS Office - MS Word, MS Excel & MS PowerPoint.
  8. Able to work and carry out duties with minimal supervision.
  9. Should be honest, organised and neat.
  10. They should be a team player and ready to work long hours when necessary.
  11. They should have the potential to supervise staff and write good reports.
  12. Knowledge and proficiency in using Quick-book will be an added advantage.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Customer support, client care
Seniority: Basic level (worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 2 years
Required skills: Quality management; Customer service; Customer support, CRM systems; Reporting; Sales strategy; Office administration, management; Documentation and record keeping; Marketing; Budgeting, financial planning
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply