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Spa Supervisor

Salary rangeConfidential | Contract type: Permanent

You have 1 days left to apply for this job.

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Job Summary

For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Hotels & Resorts offers a wide selection of luxurious Spa experiences. Your care and professionalism as a Spa Supervisor shows our guests that they are unique and valued – and you will take pride in knowing that your talent helps them feel their very best.

Qualifications:
  • Previous Spa experience preferred
  • Certification from an accredited school of Beauty Therapy and or Aesthetics required
  • All professional licenses are to be current
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to) :
  • Frequent standing, bending and reaching throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, sitting
  • Occasional ascending or descending ladders, stairs and ramps

Responsibilities

Reporting to the Assistant Activities Manager, responsibilities and essential job functions include but are not limited to the following:
  • To consistently offer professional, friendly and engaging service
  • To perform facials, body treatments, massages, waxing, manicures and pedicures in a safe, comfortable, and hygienic manner
  • To perform all services using professional techniques
  • To maintain an ample inventory of  products necessary to perform all treatments
  • To ensure individualized guest service through acknowledging and responding to their needs and expectations
  • To proactively educate guests about retail products and make personal recommendations as requested
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To maintain cleanliness of work area and of all equipment used
  • To book and schedule appointments as required
  • To follow departmental policies and procedures
  • To follow all safety and sanitation policies
  • Other duties as assigned

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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