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Palms Group of casinos is looking to employ 4 surveillance operators to be based in Nairobi. The Successful candidates will have an opportunity to work with an international company, professional development based on up to date training opportunities and expertise as well as working in an open and friendly atmosphere.
To protect company assets and the safety of guests and staff through the surveillance of the gaming establishment. Observes all casino operations via surveillance camera including: cash counting during the count and all cash transactions in cages and on gaming tables; evaluates all employee activities and observes all players on the property; reports all cheating infractions and suspicious activities to Surveillance Supervisor and Casino Manager and stores events in surveillance archive.
· Monitors all security and employee areas to ensure conduct of all gaming
operations is in accordance with Palms casinos policies and procedures.· Responds to radio and phone calls and accurately records data in the
report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.· Report and log all incidents of suspicious, criminal or unusual
activity, suspicious persons, and exclusions to the Surveillance
Supervisor/Manager.· Maintain the confidentiality of all privileged and sensitive
information.· Operates facility surveillance systems in accordance with the standards
set forth in Palms casinos policies and procedures and the Betting Control Board.· Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
· Operates surveillance software applications including but not limited to
Micro Soft Excel, Micro Soft Word and i-View systems.· Maintains security of the surveillance room and equipment by
understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.· Responsible for maintenance of surveillance records and documents.
· Maintains the following logs: entrances/departures log from surveillance
room, video archive library log, malfunction/repair log and daily activity log.· Meets the attendance guidelines of the job and adheres to regulatory,
departmental and Gaming Commission policies and procedures.· Attends all required meetings and training sessions.
· Performs other duties as assigned.