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Systems Analyst

Salary rangeConfidential | Contract type: Permanent

You have 7 days left to apply for this job.

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Job Summary

Responsible for providing technical expertise, assessing new ICT software projects and initiatives tosupport and enhance existing application systems
Education and knowledge
  • Bachelors degree in Computer Science/Information Technology or related field; and
  • Relevant ICT certifications such as Prince 2 or PMP, ITIL, MCITP
Experience
  • Five (5) years’ experience in a similar position;
  • Specialist knowledge and diverse experience in systems support and development; and
  • Experience in ICT hardware and software maintenance.
Skills
  • Problem solving and analytical skills;
  • Strong communication and presentation skills; and
  • Strong organization and inter personal skills.

Responsibilities

System Administration

  • Acting as a change agent when defining and executing change requirements; 
  • Serving as a liaison and facilitator between all business units to assist in addressing and resolving ICT software issues;
  • Conducting user acceptance testing and sign-off;
  • Investigating and resolving application functionality relatedissues and providing first level support and troubleshooting ofsystems;
  • Coordinating application development for multiple projects;
  • Managing an outsource relationship for 3rd party applicationdevelopment and programming consultants;
  • Troubleshooting technical issues and identifying modificationsneeded in existing applications to meet changing userrequirements;
  • Providing advice to business users in the effective use ofapplications and information technology;
  • Writing technical procedures and documentation for theapplications including operations and user guides;
  • Providing technical training for users on new IT applications;
  • Producing technical documentation for new and existing applications; and
  • Assisting in the creation of the system design and functionalspecifications for all new development projects.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required languages: English (Spoken: fluent | Written: fluent)
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