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Tech Support Intern

Kobo360
Nairobi, Kenya

Salary rangeConfidential | Contract type: Fixed term

You have 19 days left to apply for this job.

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Job Summary

As a Technical Support (Tech Support) Intern, you will be tasked with monitoring and maintaining an organisation’s systems and networks. phone.

Responsibilities


  • Uploading signed waybill into the system (i.e attach PoDs to respective trips in-app )
  • Responding in a timely manner to service issues and techrequests from clerks, drivers, and partners.
  • Ensure all trips are delivered in-app and signed waybills are uploaded
  • Flagging or unflagging of trips on the system
  • Reporting for day to day operations of the business andmonthly reporting on  trips
  • Installing and configuring computer hardware, software,systems, networks, printers, and scanners
  • Possibly training junior staff members, transporters, andclients  on our tech platforms 
  • Training to partners and drivers  on our platforms 
  • Oversee the technological infrastructure (networks andcomputer systems) in the organization to ensure optimal performance i.einternet, Printers, scanners.
  • Providing technical support across the company (this may bein person or over the phone)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 6 months
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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