Guest vertical phone smallest
Why Fuzu? Join Fuzu to accelerate your professional growth, meet like-minded people and learn from the best.
Fuzu Exclusive

TECHNICAL SUPPORT PERSON

deepAfrica.com
Thika, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 17 days left to apply for this job.

Share this job

Job Summary

The Technical Support Person will monitor and maintain computer systems, hosting servers and networks within the company. They will facilitate troubleshooting and resolution of technical functions, and handle changes required such as forgotten passwords, viruses, spamming and email issues.

Responsibilities


  • Troubleshooting and Resolving Technical Functions.
  • Installation & configuration of the company’s computer Operating systems and applications.
  • Working with customers/employees to identify technical problems and advising on the solution.
  • Diagnosing and solving hardware or software faults.
  • Manage and ensure the highest level of service for our clients through monitoring of day-to-day technical support work activities.
  • Providing maintenance and support for internal tools for working such as networks and related hardware and software.
  • Maintain a good working knowledge of current infrastructure and future trends in the industry and advise the team accordingly.
  • Maintain a good working knowledge of current infrastructure and future trends in the industry and advise the team accordingly.
  • Issue troubleshooting and resolution related to technical functions of the hosted environment. 
  • Must be proficient with the cPanel
  • Proficient with Linux troubleshooting
  • Proficient in email systems
  • Basic understanding of linux servers
  • Proficient with online security

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 18 months
Required languages: English (Spoken: fluent | Written: fluent)
Share this job

Other Jobs at deepAfrica.com

Similar Jobs

Tech Project Coordinator
Nairobi / KAVA AFRICA
Software Developer
Nairobi / KAVA AFRICA
Software developer
Custom location, / Caricah
Improve your chances with Fuzu