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Mobisol   |   Nairobi, Kenya   |   Log in or register to see the closing date

Telesales Officer

  • Bachelor's degree
  • Sales, marketing, promotion
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

Telesales Officer sells Mobisol’s products, focusing on an excellent customer experienceand building a strong customer relationship.


• Closing Quality Sales

• Conducting follow-up calls with new and recent customers, in line with Mobisol guidelines and policies
• Conducting Outbound Calls to new or existing upselling customers
• Build strong, long-lasting customer relationships. Building repeat sales through strong customer relationships, rather than using high-pressure sales techniques
• Maintaining accurate call log and accurate reporting and qualify leads
• Daily and monthly sales reporting
• Proving commercial and financial awareness in completing assigned tasks
• Completing assigned tasks in line with applicable policies, guidelines, processes and procedures
• Seeking opportunities to learn and develop within Mobisol and through training
• Analyzing the sales funnel: Identifying potentiality of outbound and inbound calls, and where they are in the sales funnel

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Customer relations; Sales performance tracking and reporting; Sales strategy; Training program planning; Call center management
Required languages: English (Spoken: fluent | Written: fluent)


Energy, utilities, environmentCompany size: 500-1000 people

Mobisol combines solar energy with an affordable payment plan via mobile phone, comprehensive customer service and innovative remote monitoring technology. The Berlin-based company offers low-income customers in developing nations quality solar home systems that are a clean alternative to unhealthy, environmentally harmful, and expensive fossil fuels.