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Telesales Representative

Ramco Oritsu
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 5 days left to apply for this job.

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Job Summary

We are looking for an enthusiastic Telesales Representative to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.


Responsibilities

1. Cold call people using a given phone directory to sell products or solicit donations.
2. Answer incoming calls from prospective customers.
3. Use scripts to provide information about product’s features, prices etc. and present their benefits.
4. Ask pertinent questions to understand the customer’s requirements.
5. Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
6. Record the customer’s personal information accurately in a computer system.
7. Deal with complaints or doubts to safeguard the company’s reputation.
8. Go the “extra mile” to meet sales quota and facilitate future sales.
9. Keep records of calls and sales and record useful information

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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5 days left to apply

Ramco Oritsu

Nairobi, KE
100-500 people
Consulting, business support, auditing
Website

The Ramco Group is a conglomerate of over 50 companies operating within East Africa with a focus in 6 sectors: Print, Hardware, Manufacturing, Office Supplies, Services & Property. The Group started from humble beginnings as a hardware store in Nairobi in 1948 and has since expanded into Uganda, Tanzania and Rwanda and now employs over 4,000 people with an annual turnover in excess of US$300 million.

Benefits included

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5 days left to apply